Gym Receptionist
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Key skills for this role
About the Role
Kerten Hospitality is seeking a Gym Receptionist to greet members, handle registrations, schedule appointments, and maintain a clean reception area. The role requires a positive attitude, customer service skills, and basic administrative abilities.
Key Skills for This Role
Responsibilities
- Greet and welcome gym members and visitors
- Answer phone calls and respond to inquiries
- Assist with membership registrations, renewals, and payments
- Schedule appointments for fitness classes and personal training
- Maintain a clean and organized reception area
- Monitor cleanliness of gym, changing rooms, and common areas
- Report repairs, safety concerns, or operational issues
Requirements
- Positive and professional attitude
- Customer service experience
- Basic administrative skills
- Ability to maintain cleanliness and organization
Full Job Posting
Key Responsibilities
- Greet and welcome gym members and visitors with a positive and professional attitude.
- Answer phone calls and respond to inquiries in a helpful and courteous manner.
- Assist with membership registrations, renewals, payments, and general inquiries.
- Schedule appointments for fitness classes and personal training sessions.
- Provide information on gym services, facilities, programs, and membership options.
- Maintain a clean, organized, and welcoming reception area.
- Handle basic administrative and front desk duties.
- Address member requests, concerns, and feedback promptly to ensure high customer satisfaction.
- Collaborate with team members to support daily gym operations.
- Ensure compliance with gym policies and procedures to maintain a safe environment.
- Monitor the cleanliness and presentation of the gym, changing rooms, and common areas.
- Clean and sanitize gym equipment, including machines, weights, and exercise mats.
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