Operations Manager - Retail & Commercial
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Key skills for this role
About the Role
We are seeking an experienced Operations Manager to oversee retail and commercial property operations, ensuring operational excellence, tenant satisfaction, financial performanc.
Key Skills for This Role
Responsibilities
- Oversee day to day retail and commercial property operations
- Manage operational budgets, costs, and service delivery performance
- Lead vendor management, maintenance coordination, and facility improvements
- Resolve tenant concerns while maintaining high customer satisfaction
- Ensure compliance with company policies and regulatory requirements
- Plan, report, and monitor operational performance
Requirements
- Bachelor's degree in Business Administration, Real Estate, Property Management, or related field
- 8 10 years of experience in retail, commercial property, or facilities operations
- Proven experience managing operational budgets, service providers, and property performance
- Strong understanding of lease administration, tenant management, and property regulations
- Experience leading multidisciplinary teams within a fast paced environment
- Proficiency in Microsoft Office and property management systems
Full Job Posting
Job Overview
- We are seeking an experienced Operations Manager to oversee retail and commercial property operations, ensuring operational excellence, tenant satisfaction, financial performance, and compliance across the property portfolio.
- This is a full time position based in Doha, Qatar.
Qualifications & Experience
- Bachelor's degree in Business Administration, Real Estate, Property Management, or a related field
- 8–10 years of experience in retail, commercial property, or facilities operations
- Proven experience managing operational budgets, service providers, and property performance
- Strong understanding of lease administration, tenant management, and property regulations
- Experience leading multidisciplinary teams within a fast paced environment
- Proficiency in Microsoft Office and property management systems
Skills & Competencies
- Expertise in managing day to day retail and commercial property operations
- Experience overseeing budgets, operational costs, and service delivery performance
- Capable of leading vendor management, maintenance coordination, and facility improvements
- Adept at resolving tenant concerns while maintaining high customer satisfaction
- Effective planning, reporting, and operational performance monitoring
- Strong leadership, negotiation, and stakeholder engagement capabilities
- Ability to ensure compliance with company policies and regulatory requirements
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