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Operations Manager - Online Marketplace Platform (Arab)

Talents Tide
Dubai, UAE
Fulltime
Mid-Senior
3 months ago
ExcelGitProcurement
Free

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Client

Government (full time and on site position)

Role Purpose

We are seeking an experienced

Operations Manager

to oversee and manage end-to-end operations of

Makani

, with a strong focus on

online marketplace management, platform operations, warehousing, inventory, and procurement

.

This role is critical in ensuring operational excellence, vendor performance, and seamless marketplace execution.

The ideal candidate will have hands-on experience managing a

digital marketplace environment

, scaling operations, and aligning logistics, inventory, and procurement processes with business goals.

Key Responsibilities

  • Manage the
  • overall operations of the MAKANI & online marketplace
  • , ensuring smooth day-to-day platform performance
  • Lead
  • online merchant onboarding
  • , compliance checks, and operational readiness
  • Monitor marketplace KPIs, vendor performance, order fulfillment, and customer experience
  • Oversee
  • warehousing operations
  • , inventory planning, stock control, and demand forecasting
  • Manage
  • procurement activities
  • , supplier relationships, and cost optimization
  • Coordinate with technology, logistics, finance, and commercial teams for seamless operations
  • Identify operational gaps and implement process improvements to enhance efficiency and scalability
  • Ensure adherence to company policies, operational standards, and regulatory requirements

Requirements

  • Bachelor’s Degree in Business Administration, Operations, Supply Chain, or a related field
  • Proven 3 to 6 yrs of experience managing an
  • online marketplace or e-commerce platform
  • Strong background in
  • warehouse management, inventory control, and procurement operations
  • Experience with
  • platform operations, monitoring, and vendor management
  • Ability to manage cross-functional teams and multiple operational stakeholders
  • Strong analytical, organizational, and problem-solving skills

Desirable And Advantage

  • Experience in
  • logistics, supply chain, warehousing, freight forwarding, or transport services
  • .
  • Knowledge of
  • customs clearance processes, trade documentation, or regulatory requirements
  • related to logistics and cargo.
  • Experience working with government, semi-government, or regulated platforms is an added advantage.

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