Operations Assistant SA

Role Overview

Responsibilities

• Provide administrative and operational support to managers and internal teams.
• Coordinate daily business operations and workflows.
• Monitor tasks, deadlines, and follow-ups.
• Maintain operational documents, records, files, and databases.
• Prepare reports, spreadsheets, presentations, and operational documentation.
• Perform data entry and verify information for accuracy and completeness.
• Coordinate requests between internal teams and external contacts.
• Assist with scheduling meetings, calls, appointments, and operational activities.
• Track invoices, expenses, orders, and other operational records when required.
• Support onboarding, internal projects, and process-related activities.
• Monitor and escalate operational issues.
• Identify process gaps and assist with efficiency improvements.

Required Skills

• Excellent verbal and written communication skills.
• Strong organizational and time-management skills.
• Excellent attention to detail and accuracy.
• Ability to prioritize and manage multiple tasks.
• Strong problem-solving and follow-up abilities.
• Proficiency with Google Workspace or Microsoft Office.
• Comfort using spreadsheets, databases, project management tools, and digital communication platforms.
• Strong data entry and documentation skills.
• Ability to coordinate tasks and information across multiple teams.
• Ability to work independently and take initiative.
• Adaptability and ability to learn new tools and processes quickly.
• Professional, reliable, and proactive approach.

Requirements

• Previous experience in operations, administrative support, coordination, office administration, or a similar role.
• Experience supporting daily business operations and administrative processes.
• Experience managing documents, data, schedules, and operational information.
• Ability to manage multiple priorities and meet deadlines.
• Strong communication and interpersonal skills.
• Ability to work independently and collaborate effectively with remote teams.
• Strong attention to detail and ability to maintain accurate records.
• Reliable internet connection and a suitable setup for remote work.
• Professional, dependable, organized, and proactive attitude.
• English proficiency is required when communicating with English-speaking teams, clients, vendors, or stakeholders.