Billing Specialist SA

Role Overview

Responsibilities

• Prepare, review, and issue customer invoices accurately and on time.
• Verify billing information, pricing, quantities, discounts, taxes, and payment terms.
• Process billing adjustments, credits, refunds, and account corrections.
• Maintain billing records, monitor outstanding invoices, and track account balances.
• Investigate discrepancies and respond to customer questions about charges and payments.
• Coordinate with Accounts Receivable, Finance, Sales, and other teams.
• Reconcile billing records with accounting systems and customer accounts.
• Prepare billing reports, summaries, and aging information for management.
• Support month-end, year-end, audit, and financial review activities.
• Identify recurring issues, recommend improvements, and maintain billing confidentiality.

Required Skills

• Knowledge of billing, invoicing, and account management processes.
• Proficiency with Microsoft Excel or Google Sheets.
• Experience using billing, accounting, ERP, or financial management systems.
• Strong numerical, analytical, reconciliation, and problem-solving abilities.
• Strong customer service, communication, organization, and time-management skills.
• Data entry, record-keeping, deadline management, and confidential information handling.

Requirements

• Previous experience in billing, invoicing, accounts receivable, accounting, finance, or a similar role.
• Experience preparing invoices, managing billing records, and processing payment information.
• Experience investigating and resolving billing discrepancies.
• Ability to manage high volumes of transactions accurately and meet strict deadlines.
• Ability to work independently and effectively in a remote environment.
• English proficiency is required when working with English-speaking customers, vendors, or teams.

Workplace

• The position requires the ability to work independently in a remote environment.
• Applicants should have a reliable internet connection and suitable remote-work setup.