Operational Risk Manager

Location: Dubai, United Arab Emirates

Key Responsibilities

• Own and maintain the Operational Risk Management framework and associated policies for the GCC region, ensuring alignment with local regulatory requirements and Group-level standards
• Lead operational risk reporting, including risk appetite monitoring, risk profile analysis, and periodic reporting to senior management and governance forums
• Support the governance of operational risk across the region, including risk appetite frameworks, KRI development and monitoring, and escalation processes
• Manage and enhance the Risk and Control Self-Assessment (RCSA) programme across GCC operations, ensuring consistency, quality, and effective implementation
• Oversee operational risk event management, including incident capture, root cause analysis, and identification of thematic risk trends
• Ensure operational resilience considerations are embedded within RCSAs, including mapping of critical processes and key system dependencies to support business continuity and resilience planning

Requirements

• 7–10+ years of experience in operational risk management within banking or broader financial services
• Strong knowledge of operational risk frameworks, including the three lines of defence model, RCSAs, KRIs, and operational loss event management
• Proven experience in risk governance, reporting, and embedding operational risk frameworks across business functions
• Strong analytical skills with the ability to interpret risk data and translate it into clear reporting and actionable insights
• Excellent stakeholder management skills with the ability to engage and influence senior stakeholders across risk, operations, and the business
• Professional risk certifications preferred, such as PRM, FRM, or equivalent operational risk qualifications