Officer, Collections
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Key skills for this role
About the Role
First Abu Dhabi Bank seeks a Collections Officer with 1-5 years of experience in collections/recovery for banking or NBFC. The role involves managing recovery rates, agency productivity, and compliance with UAE banking regulations.
Key Skills for This Role
Responsibilities
- Achieve recovery rate / cash collection targets
- Manage agency productivity and efficiency
- Ensure settlement turnaround time
- Maintain compliance and audit adherence
- Improve portfolio resolution rate
Requirements
- 1–5 years in collections/recovery (banking/NBFC/agency)
- Experience in handling outsourced recovery vendors
- Graduate in Finance / Business (MBA preferred)
Full Job Posting
Key KPIs
- Recovery rate / Cash collection vs target
- Agency productivity & efficiency
- Settlement turnaround time
- Compliance & audit adherence
- Portfolio resolution rate
Skills & Competencies
- Strong understanding of collections & recovery lifecycle for Credit & Personal loan products
- Analytical skills (MIS, performance tracking)
- Negotiation & decision making
- Stakeholder / vendor management
- Knowledge of UAE banking regulations
Experience & Qualification
- 1–5 years in collections/recovery (banking/NBFC/agency)
- Experience in handling outsourced recovery vendors
- Graduate in Finance / Business (MBA preferred)
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