Office Secretary | CRM Administrator
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Key skills for this role
About the Role
Blue Ray Printing seeks a Client Relations Administrator to provide clerical services, manage calls and documents, schedule appointments, and support the Sales Team. Requires a degree in Computer Science or Business Administration and 4+ years UAE experience.
Key Skills for This Role
Responsibilities
- Answer telephones and route calls
- Manage documents and respond to inquiries via email
- Collect documents and schedule appointments
- Update information and serve as first point of contact for clients and Sales Team
Requirements
- Degree in Computer Science or Business Administration
- Minimum 4+ years UAE experience
- Previous experience in Administration, Secretarial, PA, Customer Relation, or Registrar preferred
- Knowledge of data entry processes
- Ability to think critically and analyze information
- Ability to maintain confidentiality
- Verbal and written communication skills
- Computer skills
- Exemplary customer service skills
Full Job Posting
Job Summary
- The Client Relations Administrator is tasked with providing dependable, high quality, and effective clerical services and meetings the day to day operation needs Service Center Team.
- This is accomplished by a wide range of duties such as answering telephones, routing calls, documents management, responding to inquiries via email, collecting documents, scheduling appointments and updating information.
- This position is responsible for being the first point of contact for clients and Sales Team.
Qualification and Requirements
- Education: A degree or further education in Computer Science or Business Administration is required.
- Experience: Minimum 4+ Year UAE Experience is required. Previous experience in Administration, Secretarial, PA, Customer Relation, or Registrar preferred.
- Necessary skills: Knowledge of data entry processes; Ability to think critically and analyze information/situations for most appropriate response; Ability to maintain confidentiality; Verbal and Written Communication Skills; Computer Skills; Exemplary customer service skills.
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