Office Administrator & Sales Manager – Rent a Car

Job Summary

Key Responsibilities:Office Administration

• Manage day-to-day office operations and ensure smooth workflow
• Maintain records of vehicle registrations, insurance, and renewals
• Handle documentation, contracts, and filing systems
• Coordinate with PROs for RTA, licensing, and legal requirements
• Monitor fleet availability and coordinate vehicle allocation
• Prepare reports on operations, expenses, and performance

Sales & Customer Management

• Handle customer inquiries (walk-ins, calls, and online platforms)
• Generate new business through corporate clients and individual customers
• Manage bookings, reservations, and rental agreements
• Achieve monthly sales targets and maximize fleet utilization
• Build and maintain strong relationships with clients
• Handle customer complaints and ensure high service standards

Operations Coordination

• Coordinate with drivers and logistics for vehicle delivery and collection
• Ensure vehicles are maintained, clean, and ready for rental
• Monitor fines, Salik, and traffic violations
• Support marketing activities and promotions

Requirements

• Bachelor’s degree or equivalent (Business Administration preferred)
• Minimum **2–4 years of experience** in rent-a-car, automotive, or related industry
• Valid **UAE Driving License (Mandatory)**
• Strong communication and negotiation skills
• Good knowledge of RTA rules, vehicle documentation, and fleet handling
• Proficiency in MS Office and basic CRM systems
• Ability to multitask and work under pressure

Preferred Skills

• Experience in car rental software systems
• Existing client database or corporate contacts
• Sales-driven mindset with strong customer service skills

Job Types: Full-time, Permanent

Application Question(S)

• Do you have a valid UAE driving license?
• How many years of experience do you have in the rent-a-car company?
• Are you willing to proceed with a role offering AED 4,000 to AED 6,000 per month?