Office Administrator (Arabic or Russian Speaker)
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
HOSS Kitchen LLC seeks an Office Administrator (Arabic or Russian speaker) for its car detailing and PPF studio in Dubai. The role handles front desk, customer service, bookings, invoicing, and general administration.
Key Skills for This Role
Responsibilities
- Welcome walk in customers and act as the first point of contact at the reception
- Handle customer inquiries via phone, WhatsApp, email, and social media in English and Arabic/Russian
- Explain services (detailing, PPF, ceramic coating, tinting, polishing) and pricing packages to customers
- Schedule appointments and manage the daily booking calendar for the workshop
- Prepare quotations, invoices, and receipts; follow up on pending payments
- Maintain accurate records of job cards, vehicle check in/check out condition reports, and warranty documents
- Coordinate between customers and the workshop team on job progress and delivery timelines
- Manage petty cash, daily sales reports, and end of day cash reconciliation
- Convert inquiries into bookings through professional follow up
- Handle customer complaints professionally and escalate to management when required
Requirements
- Fluent in Arabic or Russian plus English (spoken and written) — mandatory
- 1–3 years of experience as an Office Administrator, Receptionist, or Customer Service Executive
- Proficient in MS Office (Excel, Word) and comfortable with invoicing/CRM software
- Presentable, well groomed, and confident dealing with premium/VIP clients
- Strong organizational and multitasking skills with attention to detail
- Currently in the UAE with transferable visa preferred / own visa an advantage
Full Job Posting
Job Summary
- We are looking for a well organized and customer focused Office Administrator (Arabic or Russian speaker) to join our car detailing and PPF studio.
- The role is the first point of contact for our clients and supports the daily operations of the workshop — handling bookings, invoicing, customer follow ups, and general administration while ensuring a premium customer experience in line with our brand.
Key Responsibilities
- Front Desk & Customer Service: Welcome walk in customers and act as the first point of contact at the reception.
- Handle customer inquiries via phone, WhatsApp, email, and social media in English and Arabic/Russian.
- Explain services (detailing, PPF, ceramic coating, tinting, polishing) and pricing packages to customers.
- Schedule appointments and manage the daily booking calendar for the workshop.
- Follow up with customers on vehicle status, collection time, and after service feedback.
- Administration & Coordination: Prepare quotations, invoices, and receipts; follow up on pending payments.
- Maintain accurate records of job cards, vehicle check in/check out condition reports, and warranty documents.
- Coordinate between customers and the workshop team on job progress and delivery timelines.
- Maintain and update the customer database/CRM for follow ups and repeat business.
- Manage petty cash, daily sales reports, and end of day cash reconciliation.
- Monitor office and workshop consumables; raise purchase requests when stock is low.
- Support HR/PRO tasks such as attendance tracking and basic document filing.
Requirements
- Fluent in Arabic or Russian plus English (spoken and written) — mandatory.
- 1–3 years of experience as an Office Administrator, Receptionist, or Customer Service Executive; automotive, car detailing, or luxury services background is a strong advantage.
- Proficient in MS Office (Excel, Word) and comfortable with invoicing/CRM software.
- Presentable, well groomed, and confident dealing with premium/VIP clients.
- Strong organizational and multitasking skills with attention to detail.
- Knowledge of car detailing/PPF services is a plus (training will be provided).
- Currently in the UAE with transferable visa preferred / own visa an advantage.
Salary
- Pay: Up to AED5,000.00 per month
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at HOSS Kitchen LLC
Photographer and Videographer
Dubai, UAE
HOSS Kitchen LLC in Dubai seeks an experienced Photographer and Videographer to produce high-quality content for marketing and social media. The role requires 3-4 years of professional experience and proficiency in editi
Fleet Manager
Dubai, UAE
HOSS Kitchen LLC is seeking a highly organized Fleet & Logistics Manager to oversee its corporate fleet in Dubai. The role ensures 100% compliance with UAE regulations, manages driver supervision, vehicle documentation,
Logistics Manager
, UAE
The Laundry Hub LLC seeks a Fleet & Logistics Manager in Dubai to oversee vehicle compliance, driver supervision, and fleet operations. Responsibilities include documentation, vendor liaison, fine management, and GPS tra
Photographer and Videographer cum Graphics Designer
Dubai, UAE
HOSS Kitchen LLC is seeking an experienced Photographer and Videographer cum Graphics Designer in Dubai. The role involves planning, shooting, and producing high-quality photography and video content for marketing, socia
Senior Hairdresser (Ladies Salon)
Dubai, UAE
Eden Blossom Salon seeks a highly skilled Senior Hairdresser with 5+ years of professional experience and 2+ years in Dubai/UAE salons. Must be proficient in coloring, cutting, styling, and comfortable with social media
Retail Sales Expert
Dubai, UAE
We are looking for a dynamic Retail Sales Expert to join Laundry Hub's front-line team. You will drive walk-in sales, upsell service packages, and ensure a seamless in-store experience. Requires 3-4 years of retail sales
Graphic Designer & Video Editor
Dubai, UAE
HOSS Kitchen LLC is looking for a creative Graphic Designer & Video Editor in Dubai to create engaging visual content for digital and print platforms. The role requires 2-5 years of experience in graphic design and video
Senior Accountant
, UAE
HOSS Kitchen LLC seeks a Senior Accountant with 4-6 years of experience, including 2 years in UAE retail. Must have hands-on Zoho Books and Tally ERP experience, UAE VAT filing, and corporate tax exposure. The role invol
Photographer and Videographer
Dubai, UAE
Fleet Manager
Dubai, UAE
Logistics Manager
, UAE
Photographer and Videographer cum Graphics Designer
Dubai, UAE
Senior Hairdresser (Ladies Salon)
Dubai, UAE
Retail Sales Expert
Dubai, UAE
Graphic Designer & Video Editor
Dubai, UAE
Senior Accountant
, UAE