Network Support Engineer (L2/L3)
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Key skills for this role
About the Role
We are hiring a Network Support Engineer (L2/L3) to support, maintain, and optimize enterprise network and security infrastructure. The role requires advanced troubleshooting, network upgrades, and ensuring high availability and performance of network services.
Key Skills for This Role
Responsibilities
- Perform day to day operations for network and security related tasks
- Resolve complex and critical network incidents and escalations
- Provide advanced troubleshooting across LAN, WAN, wireless, and security components
- Support and execute network upgrades, migrations, and major infrastructure changes
- Implement and maintain network policies, standards, and best practices
- Perform proactive monitoring, network health checks, and performance optimization
- Ensure high availability, redundancy, and resilience of network services
- Maintain accurate network documentation, diagrams, and configurations
- Collaborate with cross functional teams to support business requirements
Requirements
- 6–10+ years of experience in enterprise network support or operations
- Proven experience supporting complex network and security environments
- Strong problem solving, communication, and documentation skills
- Relevant certifications such as CCNP, PCNSE, and Azure Networking/Security are preferred
Full Job Posting
Role Summary
- The Network Support Engineer (L2/L3) is responsible for supporting, maintaining, and optimizing enterprise network and security infrastructure.
Key Responsibilities
- Perform day to day operations for network and security related tasks.
- Resolve complex and critical network incidents and escalations.
- Provide advanced troubleshooting across LAN, WAN, wireless, and security components.
- Support and execute network upgrades, migrations, and major infrastructure changes.
- Implement and maintain network policies, standards, and best practices.
- Perform proactive monitoring, network health checks, and performance optimization.
- Ensure high availability, redundancy, and resilience of network services.
- Maintain accurate network documentation, diagrams, and configurations.
- Collaborate with cross functional teams to support business requirements.
Technical Skills & Competencies
- Advanced routing and switching expertise.
- Strong understanding of networking and security concepts.
- Hands on experience with Next Generation Firewalls (Cisco, Palo Alto, Fortinet).
- VPN technologies: large scale SSL and IPsec VPN deployments across routing and security platforms.
- Knowledge of DNS, F5 LTM/GTM, Email security, Network Access Control (NAC).
- Network performance monitoring, analysis, and optimization.
- AAA Servers concepts and management.
- Knowledge of Azure networking and security components, VNETs, Routing, NSGs, firewalls.
Experience & Qualifications
- 6–10+ years of experience in enterprise network support or operations.
- Proven experience supporting complex network and security environments.
- Strong problem solving, communication, and documentation skills.
- Relevant certifications such as CCNP, PCNSE, and Azure Networking/Security are preferred.
- Ability to work across network and security domains with clear ownership and escalation awareness.
Pay
- Pay: QAR8,000.00 QAR10,000.00 per month
Work Location
- Work Location: In person
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