Medical Account Manager
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Key skills for this role
About the Role
Johnson & Johnson MedTech seeks a Medical Account Manager in Riyadh to lead customer relationships in the optical/medical channel. The role involves negotiating contracts, promoting products, and developing key opinion leaders.
Key Skills for This Role
Responsibilities
- Operate as the lead point of contact for all matters specific to optical/medical channel in your territory
- Build and maintain strong, long lasting customer relationships across all assigned channels
- Lead all aspects of customer account management, including negotiating annual contracts and following up on customer performance
- Ensure timely communication of Johnson & Johnson quarterly plan of actions with customers
- Inform customers about new products or promotions relevant to their needs
- Plan calls to clients considering potential development and fill data in SF.com
- Participate in creation of business plans for entrusted territory
- Develop Key Opinion Leaders (KOLs)
Requirements
- University degree preferably in Optometry or Pharmaceutical Science
- Previous Account Management experience (up to 2 years of relevant experience)
- Experience in the optical industry
- Language: English & Arabic
- Self motivated and able to work independently
- Persuasive and highly motivated to make sales
- Proficiency in Microsoft Office
- Strong communication and presentation skills
Full Job Posting
About Vision
- Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments.
- Our Vision team solves the toughest health challenges, combining cutting edge insights, science, technology, and people to encourage eye care professionals and patients to protect, correct and enhance healthy sight for life.
Purpose
- Operating as the lead point of contact for all matters specific to optical/medical channel in your territory.
- Building and maintaining strong, long lasting customer relationships across all assigned channels.
- Leading all aspects of customer account management, including negotiating annual contracts, following up on customer performance quarterly and annually.
- Ensure timely communication of Johnson & Johnson quarterly plan of actions with customers.
- Inform customers about new products or promotions that are relevant to their needs or preferences.
You Will Be Responsible For
- Planning and analysis: Planning calls to clients (daily, weekly, monthly, quarterly) considering tasks of Client's potential development in SF.com.
- Filling the data of visits in SF.com or reporting format.
- Participating in creation of business plans for entrusted territory.
- Professional Development: Participation in trainings and educational courses according to the developed plan and instructions of the sales manager.
- Maintenance and development of necessary knowledge and abilities level.
- Interaction In Department: Account Manager collaboration for sales skills improvement, products knowledge increase and overall effectiveness.
- Availability control of the resources necessary for accomplishment of objectives by team.
- Reporting: Timely and complete submission of calls on SF.com.
- Regular update of the POA cycle plan and segmentation as aligned with line manager.
- Timely providing other types of reporting and current operational information according to instructions.
Qualifications / Requirements
- Education: University degree preferably in Optometry or Pharmaceutical Science.
- Previous Account Management experience (up to 2 years of relevant experience).
- Experience of the optical industry.
- Language: English & Arabic.
- Self motivated and able to work independently yet ask for guidance when needed.
- Account Manager must be persuasive and highly motivated to make sales.
- Proficiency in Microsoft Office and acquaintance.
- Strong communication and presentation skills.
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