Manager - Technical & Environmental Services - Aldar Retail Management

Overview

Aldar Retail Managemen

Job Purpose

• We are seeking a highly skille
• d Manager – Technical & Environmental Servic
• es to oversee all facilities management (FM) aspects of our shopping mall operations.
• The ideal candidate will possess in-depth knowledge of both hard and soft FM services, preferably supported by an FM certification.
• This role is hands-on and operational, ensuring the delivery of exceptional hygiene, cleanliness, waste management, and recycling standards across a large-scale facility that accommodates over 100,000 visitors and 400 tenants daily.
• The incumbent will plan, coordinate, and control FM strategies and activities to ensure the mall consistently meets operational and sustainability target
• Roles and Responsibilities:
• Manage the performance and service delivery of Hard and Soft FM, ensuring that the quality and availability of the estate and services meet operational expectations
• Responsible of delivering soft FM services (cleaning, landscape, pest control and waste management)
• Oversee and supervise the entire FM services delivered by the service providers
• Implement the strategies, tactics, processes, standards and policies and procedures for maintaining the mall to internationally recognized standards.
• Implement contemporary best practice applications and processes to maintain total facility management (soft and hard).
• Implement the appropriate cleaning tactics for all internal and external facilities including sky glasses, car parks, façade and external areas and signage with 3rd parties.
• Proactive and direct monitoring of service provider contractual performance and ensure outputs realized according to international standards, throughout the mall.
• Manage the hygiene and waste strategies of food-court, toilets, mall common areas and waste collection areas.
• Undertake and implement the outputs of a waste management assessment and define opportunities to reduce and recycle solid and liquid wastes. Implement remedies and opportunities for improvement with 3rd parties.
• Participate in supporting initiatives and undertakings to promote best practices in FM industries.
• Ensure complete compliance with all health and safety requirements
• Monitor and review annual FM Budget
• Administer capital improvement works; assist in the development of working and capital budgets
• Administer, review and implement whole of life replacement programs
• Implement and monitor Energy preservation scheme
• Implement new technologies in the field of Facilities management
• Implement and review energy efficient replacement programs
• Review FM service’s delivery systems and develop strategic maintenance or replacement strategies.
• Actively participate in the review and approval of tenancy fit out documentation
• Liaise with clients, staff and external consultants at all levels in matters relating to FM service delivery.
• Liaise with clients, staff and external consultants at all levels in matters relating to technical service delivery.
• Knowledge of relevant regulations and building codes

Qualifications

• Technical Degree from a University.
• BSC. Degree in any technical fields prefer Mechanical or electrical background.
• Knowledge of soft FM services and practices.

Experience

• Min of 8+ years of related experience.
• Technical and operational management of Hard and Soft FM activities in a large, mixed-use developments or malls.

Skills

• Demonstrated skills in building and maintaining strong relationships with internal and external stakeholders.
• Ability to negotiate and manage a high volume of complex existing contractual agreements related to FM activities.
• Strong understanding of Hard FM activities