Manager - Talise Spa - Madinat Jumeirah Resort
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Key skills for this role
About the Role
Jumeirah is seeking a Spa Manager for Talise Spa at Madinat Jumeirah Resort to oversee daily operations, ensure luxury guest experiences, manage staff, and drive revenue. The ideal candidate has 8-10 years of spa management experience in luxury hospitality.
Key Skills for This Role
Responsibilities
- Manage daily spa operations, ensure facilities operate according to standards, shifts are arranged efficiently, and guest administration is accurate
- Ensure the guest experience aligns with Jumeirah's luxury standards, overseeing safety measures, and maintaining guest confidentiality
- Act as the primary contact for Dignitaries, VIP, and VVIP guests, coordinating their spa experience and ensuring exceptional hospitality
- Implement and monitor up selling strategies to maximize operational revenue from spa and wellness programs
- Manage spa staff schedules, complete payroll records, conduct training, coaching, and mentoring sessions, and ensure colleague files are updated
- Control inventory, storage, and departmental assets, conduct inventories, and ensure proper management of operational costs
Requirements
- 8 10 years of Spa management work experience, within luxury hospitality or luxury customer service
- A Bachelor’s Degree in Hospitality or any other relevant field
- A certification in Spa Management is desirable
Full Job Posting
About the Job
- An exciting opportunity has arisen for a Manager to join Talise Spa in Madinat Jumeirah Resort.
Main Duties and Responsibilities
- Manage daily spa operations, ensure facilities operate according to standards, shifts are arranged efficiently, and guest administration is accurate.
- Ensure the guest experience aligns with Jumeirah's luxury standards, overseeing safety measures, and maintaining guest confidentiality.
- Act as the primary contact for Dignitaries, VIP, and VVIP guests, coordinating their spa experience and ensuring exceptional hospitality.
- Implement and monitor up selling strategies to maximize operational revenue from spa and wellness programs.
- Manage spa staff schedules, complete payroll records, conduct training, coaching, and mentoring sessions, and ensure colleague files are updated.
- Control inventory, storage, and departmental assets, conduct inventories, and ensure proper management of operational costs.
About You
- 8 10 years of Spa management work experience, within luxury hospitality or luxury customer service.
- A Bachelor’s Degree in Hospitality or any other relevant field.
- A certification in Spa Management is desirable.
- Experience working with cutting edge technology within the wellness industry.
About the Benefits
- Supportive and inclusive work environment
- Access to Learning & Development programmes and clear career pathways
- Opportunities for internal mobility within our global network
- Colleague discounts on food, beverage, and hotel stays worldwide
- Comprehensive healthcare and life insurance coverage
- Paid annual leave entitlement
- Incentive programmes aligned with leadership performance
- Competitive tax free salary paid in UAE Dirhams (AED)
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