Manager - HR Systems
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Key skills for this role
About the Role
Alberta Health Services is seeking a Manager to lead the HR Business Support Services team, overseeing PeopleSoft, RMS, and eRecords systems. The role involves managing system implementations, upgrades, and production support while driving innovation and process improvements.
Key Skills for This Role
Responsibilities
- Lead the HR Business Support Services team responsible for supporting PeopleSoft, RMS, and eRecords
- Serve as the primary liaison between HR Shared Services, IT, and business stakeholders
- Ensure timely delivery of HR system implementations, upgrades, enhancements, and production support
- Drive innovation to enhance user experience and support HR process improvements
- Lead the planning, design, testing, implementation, and deployment of new and enhanced HCM functionality
- Prioritize work, manage team resources, and ensure continuity of HR system services
- Provide coaching, mentorship, guidance, and problem resolution to support team success
Requirements
- Minimum 8 years experience in a human resources role leading large, diverse teams
- Minimum 3 years recent related experience within a supervisory capacity
- In depth knowledge of HCM Systems (PeopleSoft preferred)
- University Degree in Business, Human Resource, or combination of related experience/education
- Experience with a Recruitment Management System (Taleo preferred)
Full Job Posting
Your Opportunity
- Reporting to the Director, HR Business Support Services and Projects, the Manager leads the HR Business Support Services (HRBSS) team responsible for supporting PeopleSoft, RMS, and eRecords.
- This role serves as the primary liaison between HR Shared Services, IT, and business stakeholders, providing leadership, oversight, mentoring, hiring, performance management, and direction for Senior Analysts and Analysts.
- The Manager ensures the timely delivery of HR system implementations, upgrades, enhancements, and production support while building strong relationships with HR operational teams and users across the organization.
- The role drives innovation to enhance the user experience, supports HR process improvements, and helps define the HR systems roadmap.
Description
- Responsible and accountable for leading teams involved in the day to day support of HCM (PeopleSoft, RMS System and eRecords) systems and processes.
- Ensures processes are followed and delivery of items are progressing as planned.
- Reviews new functional designs along with Senior Analysts to ensure standards are met and approves to be moved to development.
- Develops partnerships across the HR functions and broader business to deliver value added and efficient products and services.
- Evaluates individual and team performance. Investigates and manages any staff issues.
- Develops, maintains, and implements internal business processes for the HRBSS team.
- Identify, assess, and anticipate business needs and help develop integrated solutions.
- Continuously increasing knowledge of PeopleSoft and Taleo functionality.
- Works closely with AHS IT to design, build, test and implement new and/or enhanced HCM system functionality.
- Responsible for leading in conjunction with IT, the planning and implementation of system updates and upgrades.
- Works with team to provide overall prioritization of work assignments and management of functional team resources.
- Provides leadership to team members through coaching, mentorship, encouraging dialogue and providing guidance and advice.
Required Qualifications
- A minimum of (8) years’ experience in a human resources role leading large, diverse teams within an organization of significant size, complexity, and diversity (health care experience is an asset)
- Minimum of (3) years recent related experience within a supervisory capacity
- In depth knowledge of HCM Systems (PeopleSoft preferred) is also required
- University Degree in Business, Human Resource, or combination of related experience/education
- Experience with a Recruitment Management System (Taleo preferred) with ability to provide configuration, integration, application and troubleshooting support of the system
Additional Required Qualifications
- Resilient leadership skills with experience leading and mentoring a team; ability to motivate and influence others
- Strong client focus and commitment to providing high quality services
- Demonstrated ability to develop functional, application and process strategies, build business cases and propose innovations
- Excellent Communication and Presentation skills and ability to engage and influence effectively at all levels of the organization
- Excellent organizational skills including the ability to prioritize workload to meet deadlines and manage multiple concurrent tasks
- Demonstrated innovation and change management skills which include supporting and encouraging new ideas and approaches to build organizational efficiency
Preferred Qualifications
- Experience working with a large, complex, and unionized organization is an asset
- Professional designation (CPHR) is preferred
- Project Management Professional (PMP) is an asset
- Healthcare experience an asset
Salary
- Minimum Salary: CAD 45.23 per hour
- Maximum Salary: CAD 77.51 per hour
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