Business Analyst, Resource Management Office (RMO)
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Key skills for this role
About the Role
Alberta Health Services seeks a Business Analyst for the Digital Health Resource Management Office. This role focuses on process improvement, documentation, and organizational change to help teams adopt new ways of working.
Key Skills for This Role
Responsibilities
- Act as a trusted liaison across Digital Health stakeholders, understanding business needs and recommending process improvements
- Elicit, analyze, and document business requirements, translating into clear, actionable processes
- Contribute to organizational change management activities including stakeholder impact assessments, communications planning, training delivery, and adoption support
- Analyze and document current and future state business processes, producing clear, reusable materials (process maps, procedures, user guides)
Requirements
- Completion of a post secondary degree in a related field or equivalent education and experience
- Ability to identify gaps, inefficiencies, and opportunities for improvement
- Collaborate with stakeholders to gather requirements and support implementation
- Business Analysis certification (IIBA) is an asset
- PROSCI or other organizational change management certification preferred
- 3 5 years related experience preferred (e.g., organizational change management, business analysis, process documentation)
Full Job Posting
Your Opportunity
- Within Health Shared Services, The Digital Health Resource Management Office (RMO) plays a key role in enabling effective resource visibility, capacity planning, and informed decision making across Digital Health.
- Reporting to the Manager, Digital Health Resource Management Office, the Business Analyst supports RMO operational delivery and governance by driving process improvement, clear documentation, and organizational change activities.
Responsibilities
- Act as a trusted liaison across Digital Health stakeholders, understanding business needs, team structures, and pain points to recommend process improvements.
- Elicit, analyze, and document business requirements, translating into clear, actionable processes.
- Contribute to organizational change management activities, including stakeholder impact assessments, communications planning, training delivery, and adoption support.
- Analyze and document current and future state business processes, producing clear, reusable materials (process maps, procedures, user guides) for diverse audiences.
Required Qualifications
- Completion of a post secondary degree in a related field, or equivalent level of education and experience.
Additional Required Qualifications
- Identify gaps, inefficiencies, opportunities for improvement, and recommend practical solutions to enhance operational effectiveness.
- Collaborate with stakeholders to gather requirements, prioritize initiatives, identify gaps, support implementation and adoption of solutions.
- Support continuous improvement of processes and tools (eg Clarity PPM) for effective planning, tracking, reporting and decision making.
Preferred Qualifications
- Business Analysis certification (IIBA) is an asset.
- PROSCI or other organizational change management certification preferred.
- 3 5 years related experience preferred (e.g. organizational change management, business analysis, process documentation).
- Experience working with PPM/resource management tools is an asset but not required.
Compensation
- Minimum Salary: $42.12 per hour
- Maximum Salary: $56.86 per hour
Schedule
- FTE: 1.00
- Hours per Shift: 7.75
- Length of Shift in weeks: 2
- Shifts per cycle: 10
- Shift Pattern: Days
- Days Off: Saturday/Sunday
Location Details
- Eligible to work remotely within Alberta
Additional Information
- Classification: Business Analyst
- Union: AUPE GSS
- Unit and Program: Health Shared Services, Digital Health, Resource Management Office
- Primary Location: Quarry Crossing
- Posting End Date: 17 JUL 2026
- Employee Class: Regular Full Time
- Date Available: 27 JUL 2026
- Vehicle Requirement: Not Applicable
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