Manager, CNS Order Management NCA
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Metso is hiring a Manager, CNS Order Management NCA to lead end-to-end order execution across the region, ensuring high service levels and operational efficiency. The role involves managing a team of order specialists, using supply chain analytics and AI tools, and collaborating with cross-functional stakeholders.
Key Skills for This Role
Responsibilities
- Manage and coach a team of order specialists
- Ensure strong execution of customer orders and backlog management to accelerate net sales
- Use supply chain analytics and AI enabled tools to identify risks, system gaps, and improvement opportunities
- Own backlog processes, governance routines, escalation paths, and performance tracking
- Act as a stakeholder escalation point for order related issues
- Ensure compliance with processes, policies, and trade requirements
- Collaborate cross functionally to ensure material availability and seamless end to end order execution
- Drive performance and contribute to developing ways of working across the region
Requirements
- Solid experience in order management, project management, and supply chain operations
- Proven leadership skills and ability to develop high performing teams
- Strong stakeholder management skills in a matrix organization
- Experience managing escalations and driving resolutions in complex situations
- Strong user of AI tools for analytics, reporting, and process improvement
- Experience with KPIs, performance follow up, and data driven decision making
- Interest in process development and continuous improvement
- Strong communication skills in an international environment
Full Job Posting
Introduction
- We are looking for a Manager, CNS Order Management NCA to join our Consumables Supply Chain organization.
- In this role, you will lead end to end order execution across the region, ensuring high service levels, availability, and operational efficiency.
- You will have a strong impact on customer satisfaction, supply reliability, and operational performance.
- You will report to the Director, CNS Order Management NCA.
Team
- You will lead a team of 5 8 order management professionals focused on end to end order execution, customer service, and supply chain excellence.
- Our team plays a key role in ensuring smooth end to end processes, reliable deliveries, and strong coordination between supply and demand.
- We collaborate closely with market areas, business lines, logistics, sourcing teams, and supply chain stakeholders.
What you'll do
- Manage and coach a team of order specialists.
- Ensure strong execution of customer orders and backlog management to accelerate net sales.
- Use supply chain analytics and AI enabled tools to identify risks, system gaps, and improvement opportunities.
- Own backlog processes, governance routines, escalation paths, and performance tracking.
- Act as a stakeholder escalation point for order related issues.
- Ensure compliance with processes, policies, and trade requirements.
- Collaborate cross functionally to ensure material availability and seamless end to end order execution.
- Drive performance and contribute to developing ways of working across the region.
What you'll bring
- Solid experience in order management, project management, and supply chain operations.
- Proven leadership skills and ability to develop high performing teams.
- Strong stakeholder management skills in a matrix organization.
- Experience managing escalations and driving resolutions in complex situations.
- Strong user of AI tools for analytics, reporting, and process improvement.
- Experience with KPIs, performance follow up, and data driven decision making.
- Interest in process development and continuous improvement.
- Strong communication skills in an international environment.
What's in it for you
- A meaningful leadership role with a broad regional scope and strong business impact.
- A key role in connecting customer demand with supply and availability.
- An inclusive culture supporting growth, collaboration, and continuous development.
- A chance to work in a company driving sustainability and operational excellence.
- Competitive benefits plan.
- Healthy living rewards.
- Mental wellbeing services.
- Annual leave starting at 15 days per calendar year.
- Engagement surveys.
- Global incentive program tied to business and performance targets.
Additional Information
- This role is based in Canada with hybrid working options available.
- Travel up to 5 10%.
- Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Metso
Director, Minerals Sales
United Arab Emirates, UAE
Responsible for leading Minerals Sales in the Middle East, driving strategies, managing complex sales, and building customer relationships with a focus on sustainability.
Director, Minerals Sales, Middle East
Dubai, UAE
Metso is seeking a Director of Minerals Sales for the Middle East to lead the capital business, drive sales of minerals equipment and processing solutions, and manage a sales team. The role requires extensive experience
Director, Minerals Sales, Middle East
, UAE
Metso seeks a Director of Minerals Sales for the Middle East to drive capital business with existing and new customers. The role involves leading the sales organization, developing strategies, and building CXO-level rela
Administrative Assistant
Dubai, UAE
Manage office petty cash, coordinate travel and events, oversee logistics, and provide administrative support while ensuring compliance with company policies.
Administrative Assistant
Dubai, UAE
Metso is looking for an Administrative Assistant in Dubai to manage office petty cash, coordinate travel, plan events, and support office operations. The role requires 2-4 years of administrative experience, strong organ
Administrative Assistant
Dubai, UAE
Metso Dubai is seeking an Administrative Assistant to manage office operations, including petty cash, travel coordination, event planning, and vendor management. The ideal candidate has 2-4 years of administrative experi
Director, Minerals Sales
United Arab Emirates, UAE
Director, Minerals Sales, Middle East
Dubai, UAE
Director, Minerals Sales, Middle East
, UAE
Administrative Assistant
Dubai, UAE
Administrative Assistant
Dubai, UAE
Administrative Assistant
Dubai, UAE