Manager - Client Development F&B - Jumeirah
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Key skills for this role
About the Role
Jumeirah seeks a Manager - Client Development for F&B in Dubai to drive guest loyalty and repeat visits across signature restaurants. The role involves building relationships, creating personalized experiences, and collaborating with marketing and restaurant teams.
Key Skills for This Role
Responsibilities
- Drive the growth of a loyal guest community across Signature restaurants by building meaningful relationships that encourage repeat visits and long term engagement
- Create memorable guest moments by understanding preferences and translating them into personalised dining experiences
- Identify and engage high value guests and targeted segments, contributing to a consistent flow of repeat business
- Partner closely with Restaurant Managers and on site teams to ensure guests are recognised and welcomed
- Support the delivery of guest focused activations and initiatives
- Work across Marketing, PR and Social teams to ensure guest engagement activities are aligned
Requirements
- 6 8 years’ experience in guest relations, client development or hospitality roles, ideally within luxury hotels, restaurants or premium lifestyle environments
- Natural relationship builder with the ability to create strong, lasting guest connections
- Experience delivering or supporting guest engagement initiatives
- Strong understanding of guest behaviour within restaurant or hospitality settings
- Commercially aware and guest focused
Full Job Posting
About Jumeirah
- Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries.
About Jumeirah F&B
- At Jumeirah, dining is curated as a collection of exceptional destinations, where each signature restaurant offers a distinct expression of culinary artistry and refined luxury.
About the Job
- Drive the growth of a loyal guest community across Signature restaurants by building meaningful relationships that encourage repeat visits and long term engagement
- Create memorable guest moments by understanding preferences and translating them into personalised dining experiences that enhance both satisfaction and spend
- Identify and engage high value guests and targeted segments, contributing to a consistent flow of repeat business across multiple restaurant concepts
- Partner closely with Restaurant Managers and on site teams to ensure guests are recognised, welcomed and consistently experience a high level of personalised service
- Support the delivery of guest focused activations and initiatives that strengthen connections, increase visit frequency and elevate the overall dining experience
- Work across Marketing, PR and Social teams to ensure guest engagement activities are aligned, impactful and translate into sustained demand and restaurant performance
About You
- 6 8 years’ experience in guest relations, client development or hospitality roles, ideally within luxury hotels, restaurants or premium lifestyle environments
- Natural relationship builder with the ability to create strong, lasting guest connections that drive repeat visits and loyalty
- Experience delivering or supporting guest engagement initiatives that enhance experience, increase frequency and drive value
- Strong understanding of guest behaviour within restaurant or hospitality settings, with a keen eye for detail and service excellence
- Commercially aware and guest focused, with the ability to connect relationships and engagement to covers, spend and overall restaurant performance
About the Benefits
- Supportive and inclusive work environment
- Access to Learning & Development programmes and clear career pathways
- Opportunities for internal mobility within our global network
- Colleague discounts on food, beverage, and hotel stays worldwide
- Comprehensive healthcare and life insurance coverage
- Paid annual leave entitlement
- Incentive programmes aligned with leadership performance
- Competitive tax free salary paid in UAE Dirhams (AED)
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