Loss Prevention Officer
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Key skills for this role
About the Role
NH Collection Hotels & Resorts is seeking a Loss Prevention Officer to protect hotel property, guests, and employees. The role involves security patrols, monitoring CCTV and alarm systems, access control, and assisting with emergency response.
Key Skills for This Role
Responsibilities
- Guard and protect hotel property, parking areas, information, documentation, material, building, and equipment from unauthorized access, theft, or sabotage.
- Monitor security systems including CCTV, alarms, fire protection, and access control.
- Conduct routine and random patrols throughout the property, including perimeter and parking areas.
- Respond to alarms, emergencies, and assist law enforcement as needed.
- Enforce access control procedures and issue visitor passes.
- Assist guests and visitors with directions and provide customer service.
Requirements
- 1 5 years of experience in security or loss prevention
- Good English communication skills (verbal and written)
- Pleasing personality
Full Job Posting
Overview
- Minor Hotels is an international hotel owner, operator and investor with a diverse portfolio of over 530 properties.
- The Loss Prevention Officer guards and protects all hotel property, parking, information, documentation, material, building, and equipment from unauthorized access, theft or sabotage.
General Duties And Responsibilities
- Guard and protect all Hotel property, car parking’s, information, documentation, material, building, and equipment from unauthorized access, theft or sabotage.
- Develop, maintain and document a training plan.
- Respond to and provide assistance to PROPERTY LOSS PREVENTION corporate security, employees, visitors and emergency response personnel.
- Collaborate with PROPERTY LOSS PREVENTION security and assist law enforcement agencies in connection with crimes committed.
- Assist in the conduct of inquiries related to losses and thefts of site and personal property, employee misconduct and other security related incidents.
- Assist in big events and festivals organized by the PROPERTY.
SECURITY SYSTEMS MONITORING AND RESPONSE
- Respond to all alarm conditions. Monitor and respond in a timely manner to security alarms, intrusion detection systems and other protection devices.
- Monitor the fire protection system and ensure that in the event of a fire, access by the fire department is not restricted.
- Monitor building and car parks conditions and alarms systems such as gas, fire, heating, ventilation and air conditioning.
- Monitor site / property security systems and infrastructure and submit work orders or report to site / property security supervisor.
- Monitor the CCTV and inspect the monitors using a proper checklist form for each and every camera by zone.
- Monitor the command center and issuing visitors pass following the site safety and security policy and procedures.
- Inspect on a daily bases or as assigned the fire suppression system, fire extinguishers and submit their report.
ACCESS/EGRESS/PATROLLING
- Enforce all access control procedures through the identification of personnel and visitors to command center and control of entrances and exits.
- Enforce control Gate Pass over removal of property, documents or equipment.
- Immediately report to authorized security supervisor when required, incidents involving persons observed attempting to gain, gaining or who have gained unauthorized access.
- Conduct routine and random patrols throughout the sites at different zones.
- Conduct perimeter patrol by inspecting the entire perimeter using the guard tour system PROXYPEN or any patrolling system.
- During patrolling or fix posted security will assist guests/visitors and act as a customer service and showed them directions.
- Inspect all site buildings and facilities after closing hours and make sure all doors are locked and secured.
- Detect all trespassers or person who gain or attempt unauthorized access to restricted area.
- Hand out day passes to visitors and fill out the provided paper work.
- Questions and check ID as instructed by the site / property Management.
- Delivery vehicles shall have visible company identification at all times and security must monitor all deliveries and suppliers.
- Admit only authorized personnel to the facility during and after normal working hours.
Qualifications
- With pleasing personality
- With good English communication skills (verbally and written)
- With 1 5 years of experience on the same field
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