Logistics and Customs Operations Specialist
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Key skills for this role
About the Role
Hitachi Energy seeks a Logistics and Customs Operations Specialist to manage end-to-end logistics and customs operations in Abu Dhabi. The role oversees inbound/outbound shipments, coordinates with providers and brokers, and drives supplier performance.
Key Skills for This Role
Responsibilities
- Manage end to end transportation planning and execution for general cargo shipments
- Coordinate with Logistics Service Providers, customs brokers, and internal stakeholders
- Oversee import/export customs processes including documentation, declarations, SAP GTS updates, and customs clearance
- Manage freight cost calculations, invoice verification, freight settlement, and charge dispute resolution
- Support spot RFQ/RFI activities and supplier selection
- Drive supplier performance, non conformance, and claims management
- Lead issue resolution related to logistics, customs, and shipment execution
- Support customer, supplier, and LSP claims management
- Monitor KPIs, prepare logistics performance reports, support S&OP reviews
- Deliver carrier training and ensure compliance with HSE standards and trade regulations
Requirements
- Degree in Logistics Management or MBA in Logistics or Operations Management
- More than 6 years of relevant experience in logistics and supply chain management
- Experience supporting Logistics and Customs operations in Thailand
- Full understanding of local transportation, import, export, trade and customs operations
- Good relationships with local and global transport suppliers
- Proficiency in both spoken and written English
Full Job Posting
The Opportunity
- The Logistics and Customs Operations Specialist manages end to end logistics and customs operations, ensuring efficient, compliant, and cost effective movement of goods.
- The role oversees inbound and outbound shipments, coordinates with logistics providers and customs brokers, manages customs documentation and SAP GTS processes, resolves operational and customs related issues, and supports strategic sourcing through spot RFIs/RFQs while driving strong LSP performanc
Your Responsibilities
- Manage end to end transportation planning and execution for general cargo shipments, ensuring timely, cost effective, and compliant delivery.
- Coordinate with Logistics Service Providers (LSPs), customs brokers, and internal stakeholders to resolve operational, transportation, and documentation issues.
- Oversee import/export customs processes, including customs documentation, declarations, SAP GTS updates, and customs clearance support.
- Manage freight cost calculations, invoice verification, freight settlement, payment issues, and charge dispute resolution.
- Support spot RFQ/RFI activities and supplier selection in collaboration with sourcing teams.
- Drive supplier performance, non conformance, and claims management processes while ensuring continuous improvement.
- Lead issue resolution related to logistics, customs, and shipment execution for inbound and outbound orders.
- Support customer, supplier, and LSP claims management, including cost evaluation, documentation, negotiation, and settlement.
- Monitor KPIs, prepare logistics performance reports, support S&OP reviews, and provide logistics expertise to business stakeholders.
- Deliver carrier training and ensure compliance with local operating procedures, HSE standards, and trade regulations.
Your background
- A degree in Logistics Management or MBA in Logistics or Operations Management from a recognized institute.
- More than 6 years of relevant experience in logistics and supply chain management.
- Experience supporting Logistics and Customs operations in Thailand.
- Full understanding of local transportation (within country), import, export, trade and customs operations.
- Good relationships with local and global transport suppliers. Knowledge of SAP GTS Customs Management, SAP TM Transportation Management and SAP S/4HANA is preferred.
- Proficiency in both spoken and written English is required.
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