Listing Admin - REAL ESTATE EXPERIENCE
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Key skills for this role
About the Role
PSI Real Estate is looking for a Listing Admin with real estate experience to manage seller transactions, coordinate property listings, and support sales activities. The role requires excellent customer service, cold calling, and lead generation skills.
Key Skills for This Role
Responsibilities
- Manage all aspects of seller transactions from first contact to purchase agreement
- Execute steps to list a property, including preparing listing materials and pre listing presentations
- Coordinate showings and schedule open houses
- Contact potential customers to inform them about new market campaigns or services
- Generate and qualify leads from cold calling and inbound interaction
- Handle customer complaints to maintain and improve company reputation
- Achieve monthly and quarterly sales targets
- Update customer information in the system and take relevant notes
- Prepare comparison sheets of market price and PSI price
- Maintain documents and track progress for each listing
Requirements
- Bachelor's or associate degree in marketing, sales, or related field (preferred)
- 2 years proven experience as admin with minimum 2 years' experience in sales/customer service role
- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
- Excellent knowledge of English
- Excellent communication and interpersonal skills
- Outstanding negotiation skills
- Proven track record of successfully meeting sales queries preferably over the phone
Full Job Posting
Primary Purpose
- The Landlord Relations Agent is responsible for managing all aspects of the seller’s transactions from first contact to purchase agreement.
- Execute all required steps to list a property and get it under the agreement, such as preparing listing materials and pre listing presentations, coordinating showings, and scheduling open houses.
Responsibilities
- Meet company expectations by providing excellent customer service.
- Consistently make a good first impression when calling potential customers.
- Well understanding of customer requirements to successfully close the deal.
- Contacts potential existing or non existing customers to inform them about new market campaigns or services.
- Matching the Buyer’s and Tenant’s inquiries addressed by the Listing and Sales Agents.
- Generates and qualifies leads from cold calling and inbound interaction.
- Handle customer complaints to maintain and improve the company’s reputation.
- Go the extra mile to achieve the sales target and facilitate future sales.
- Commit to the team and individual sales target.
- Function as part of the team with sincere enthusiasm.
- Ensure professional communication with PSI clients.
- Exceed the Client’s expectations by providing the best approach.
Qualifications & Experience
- A bachelor's or associate degree in marketing, sales, or a related field may be advantageous.
- 2 years Proven experience as admin with minimum 2 years’ experience or other sales/customer service role.
- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems.
- Ability to learn about products and services and describe/explain them to prospects.
- Excellent knowledge of English.
- Excellent communication and interpersonal skills.
- Cool tempered and able to handle rejection.
- Outstanding negotiation skills with the ability to resolve issues and address complaints.
- Appealing appearance on the phone.
- Proven track record of successfully meeting sales queries preferably over the phone.
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