Learning & Development Manager
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Hermès is looking for a Learning & Development Manager in Dubai to define and implement the regional L&D strategy, lead the retail training team, and drive management development. The role requires 7+ years of HR experience with a focus on talent development, preferably in retail.
Key Skills for This Role
Responsibilities
- Define and implement the regional L&D strategy aligned with HR Director and business goals
- Lead the Retail Training Manager to ensure consistent high quality learning delivery across stores
- Drive innovation in learning through digital tools and blended learning approaches
- Take ownership of all head office employee learning and development including needs analysis and delivery
- Design and deliver key talent development programmes such as management development and high potential initiatives
- Evaluate training effectiveness and continuously improve learning content and delivery methods
- Manage L&D department budget and track performance against key metrics
- Lead and develop the L&D team to ensure high performance
Requirements
- Minimum 7 years of experience in HR management with focus on talent development, training, or L&D
- Proven experience building and managing talent programmes
- Strong understanding of learning frameworks and employee development
- Excellent communication and facilitation skills
- Proficiency in HR software and Microsoft Office Suite
Full Job Posting
Scope of Job
- Assume responsibility for setting the L&D direction for HME to reach 5 days of learning for all employees each year.
- Lead the Retail Training Manager to focus on retail development and proactively focus on head office and management development.
- Collaborate with HRBP community to identify and support development of key talent.
Responsibilities
- Define and implement the regional L&D strategy aligned with HR Director, business goals, and Hermès group learning vision.
- Collaborate with retail training manager to agree annual retail learning plan.
- Drive innovation in learning through digital tools including My Click H, My Campus, and The Hub.
- Monitor industry trends to highlight best practices.
- Collaborate with global and regional HR teams to align talent initiatives.
- Take ownership of all head office employee learning and development.
- Act as key partner to HRBPs and management to identify and develop key talent.
- Design and deliver management development programmes, UAE National development paths, and high potential initiatives.
- Oversee Retail Training Manager for consistent learning delivery across stores.
- Evaluate training effectiveness and improve content and delivery.
- Ensure accurate administration for annual HR reporting.
- Manage L&D performance against key metrics and department budget.
Experience
- Minimum 7 years of experience in HR management with focus on talent development, training, or L&D, preferably in retail or similar client oriented industry.
- Proven experience building and managing talent programmes.
- Strong understanding of learning frameworks and employee development.
- Excellent communication and facilitation skills.
- Excellent strategic thinking, communication, and interpersonal skills.
- Proficiency in HR software and Microsoft Office Suite.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Hermès
Learning & Development Manager
Dubai, UAE
Hermès seeks a Learning & Development Manager to set the L&D direction for HME, ensuring 5 days of learning per employee annually. The role leads the Retail Training Manager and collaborates with HRBPs to develop key tal
Sales & Service Support - Abu Dhabi
Abu Dhabi, UAE
Hermès seeks a Sales & Service Support professional to coordinate customer services, manage store planning, assist with stock control, and support store administration in Abu Dhabi. The ideal candidate has administrative
Sales & Service Support - Abu Dhabi
Abu Dhabi, UAE
Hermès seeks a Sales & Service Support professional to coordinate customer services, manage store planning, assist with stock control, and support store administration in Abu Dhabi. Requires significant administrative ex
Mihraj Graduate Program - Retail
Dubai, UAE
Hermès seeks UAE Nationals for its Mihraj Graduate Program in retail. Participants will rotate across retail functions, contribute to projects, and attend training to develop a broad understanding of the business. Ideal
Mihraj Graduate Program - Retail
Dubai, UAE
Hermès is seeking UAE Nationals for its Mihraj Graduate Program in retail. Participants will rotate across retail functions, contribute to projects, and attend training. Requires a Bachelor's degree and 0-2 years of expe
Cashier
Dubai, UAE
Hermès seeks a Cashier to handle point-of-sale transactions and deliver exceptional client experience in luxury retail. The role requires accuracy, strong numerical skills, and prior cashier experience. Responsibilities
Cashier
Dubai, UAE
Hermès is seeking a Cashier to handle point-of-sale transactions accurately and efficiently while maintaining exceptional client experience standards. The role includes cash handling, customer service, and supporting the
Client Advisor - Abu Dhabi
Abu Dhabi, UAE
Hermès is seeking a Client Advisor for their Abu Dhabi store to provide exceptional sales and service to clients. The role involves welcoming clients, building relationships, presenting products, and supporting store ope
Learning & Development Manager
Dubai, UAE
Sales & Service Support - Abu Dhabi
Abu Dhabi, UAE
Sales & Service Support - Abu Dhabi
Abu Dhabi, UAE
Mihraj Graduate Program - Retail
Dubai, UAE
Mihraj Graduate Program - Retail
Dubai, UAE
Cashier
Dubai, UAE
Cashier
Dubai, UAE
Client Advisor - Abu Dhabi
Abu Dhabi, UAE