Learning & Development Coordinator
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Key skills for this role
About the Role
Hoxton Wealth is hiring a Learning & Development Coordinator to manage the 360Learning LMS, coordinate training programs, and support education initiatives. The role requires LMS administration experience and strong organizational skills, operating under the Global Head of HR.
Key Skills for This Role
Responsibilities
- Own and maintain the 360Learning platform as the firm's central LMS
- Build, upload and manage learning content in 360Learning
- Track and monitor training completion rates across all teams
- Act as primary point of contact for internal stakeholders requiring learning content
- Coordinate employee education support requests
- Research, evaluate and recommend external training providers
- Support the Global Head of HR on ad hoc L&D projects
Requirements
- Experience administering a Learning Management System (LMS); 360Learning preferred
- Experience coordinating training or learning programmes in a professional services or regulated environment
- Strong project coordination and organisational skills
- Excellent written and verbal communication skills
- High attention to detail
- Experience liaising with external suppliers or training providers
- Proficient in Microsoft Office 365, particularly Excel
- Comfortable working in a fast paced, growing business
Full Job Posting
Company Overview
- Hoxton Wealth is a global financial services firm with offices in key locations including Cyprus, US, UK, Dubai, South Africa, Australia & Asia.
- The company leverages a tech and tax led approach to financial planning with over $4 billion in AUM.
Role Overview
- The L&D Coordinator is responsible for the day to day operation and continuous improvement of Hoxton Wealth's learning infrastructure, with the 360Learning platform at its centre.
- Works closely with stakeholders across all business areas to ensure training content is current, accessible and relevant.
Key Responsibilities
- Own and maintain the 360Learning platform as the firm's central LMS, including system configuration, course architecture, user management and troubleshooting.
- Build, upload and manage learning content in 360Learning, working with subject matter experts.
- Coordinate the end to end course creation process: scoping content requirements, briefing authors, reviewing drafts, publishing and maintaining version control.
- Manage the platform's learning paths, programme assignments and automated notifications.
- Track and monitor training completion rates across all teams, producing regular and ad hoc reports.
- Proactively identify non completion risks and escalate to line managers and the Global Head of HR.
- Act as the primary point of contact for all internal stakeholders requiring learning content.
- Coordinate all employee education support requests: receiving and logging applications, conducting initial eligibility checks, and managing the approval workflow.
- Research, evaluate and recommend external training providers and programmes.
- Manage relationships with approved external training providers, including procurement, scheduling, invoicing and post training evaluation.
Essential Requirements
- Experience administering a Learning Management System (LMS); 360Learning experience strongly preferred.
- Demonstrable experience coordinating training or learning programmes in a professional services or regulated environment.
- Strong project coordination and organisational skills.
- Excellent written and verbal communication skills.
- High attention to detail.
- Experience liaising with external suppliers or training providers.
- Proficient in Microsoft Office 365, particularly Excel.
- Comfortable working in a fast paced, growing business.
Desirable Requirements
- Experience in financial services, wealth management or a regulated professional environment.
- Familiarity with FCA regulatory training requirements.
- CIPD qualification or studying towards.
- Experience with learning content authoring tools.
- Experience with UAE employment and education support processes.
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