Lead Operations Data & Performance Analyst
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Key skills for this role
About the Role
Qatar Airways seeks a Lead Operations Data & Performance Analyst to drive performance analysis, validation, and reporting for the Airport Operations Control Centre (AOCC). The role involves developing dashboards, automating reporting, and analyzing operational data to support decision-making.
Key Skills for This Role
Responsibilities
- Provide technical expertise to the information system team in major application deployment by assisting in designing process to arrive at high performance and optimal operational solutions
- Develop consolidate operational dashboards, analyze and report of hard resources allocation related data and trends to the management team
- Reduce manual operational jobs by ensuring automation of as many operational procedures for monitoring and supporting the day of operation responsibilities of AOCC
- Develop supporting material and perform training to raise the data driven approach to decision making
- Produce reports and analysis on internal performance of the AOCC department and AOCC personnel against set KPIs
- Proactively research operational issues to determine source of data discrepancy or trend and identify solutions
- Analyse information using various statistical methods, highlight patterns and trends within the data
- Develop statistical/supporting data as advised by management through presentations, business cases and management information reports
- Attend Daily/Weekly/Monthly meetings with managers to understand business requirements
- Collaborate with other data analytics and reporting teams to improve overall operational reporting capability
- Design, develop automated reporting using available corporate applications
- Provide guidance to the AOCC duty team on how to use applicable data & information management and reporting systems
Requirements
- Bachelor's Degree or Equivalent with Minimum 4 years of job related experience
- Experienced in Airport Operations
- Experienced in the roles and concept of operations control Centres
- Strong analytical and presentation skills
- Data Analysis
- Data visualization
- Excellent knowledge of the Microsoft office suite
- Excellent knowledge of Microsoft Power BI
- Knowledge on Airport Operations Systems (AOS)
- Knowledge on Airport Operational Database (AODB)
- Database Performance Tuning
- Database Management
Full Job Posting
About the role
- Responsible for the performance analysis (proactive and reactive), validation and reporting of AOCC operational data in order to support decision making for procedural and conceptual improvements.
- The job also enhances the monitoring of the AOCC personnel performance on OPS data handling and hard resources allocation actions.
- Furthermore, the job plays a key role on the transformation of the AOCC reporting scheme.
Key Responsibilities
- Provide technical expertise to the information system team in major application deployment by assisting in designing process to arrive at high performance and optimal operational solutions.
- Develop consolidate operational dashboards, analyze and report of hard resources allocation related data and trends to the management team based on AOCC actions (real time vs planning, historic, etc.)
- Reduce manual operational jobs by ensuring automation of as many operational procedures for monitoring and supporting the day of operation responsibilities of AOCC.
- Develop supporting material and perform training to raise the data driven approach to decision making.
- Produce reports and analysis on internal performance of the AOCC department and AOCC personnel against the set KPIs and other performance metrics.
- To proactively research of operational issues to determine a source of data discrepancy or a trend and identify solutions for prevention of future discrepancy.
- Analyse information using various statistical methods, highlight patterns and trends within the data suggesting conclusions.
- Develop statistical / supporting data as advised by the management through presentations, business cases and management information reports.
- Attend Daily/ Weekly/ Monthly meetings with managers to understand the business requirements.
- Collaborate with other data analytics and reporting teams to improve overall operational reporting capability and identify opportunities for improvements using alternative data sources.
- Design; develop automated reporting using the available corporate applications. Capture, analyse and present the data.
- Provide guidance to the AOCC duty team on how to use applicable data & information management and reporting systems.
About You
- Bachelor's Degree or Equivalent with Minimum 4 years of job related experience.
- Experienced in Airport Operations.
- Experienced in the roles and concept of operations control Centres.
- Strong analytical and presentation skills
- Data Analysis.
- Data visualization
- Excellent knowledge of the Microsoft office suite.
- Excellent knowledge of Microsoft Power BI.
- Knowledge on Airport Operations Systems (AOS).
- Knowledge on Airport Operational Database (AODB).
- Database Performance Tuning.
- Database Management.
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