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Lead Administration Officer

Qatar Airways
Doha, QAT
Full Time
Lead
Onsite
1 months ago
Administrative SupportReport WritingProject ManagementMicrosoft Office SuiteDatabase AdministrationCommunication
Free

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Administrative SupportReport WritingProject Management
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About the role

  • Manages and represents the COO's office, providing confidential administrative support to an excellent standard. Acts as the main point of contact for the COO's Office and supports the development, execution, and follow up of departmental strategy.

Key Responsibilities

  • Prepare administration related reports and analyses, taking a lead role in establishing and improving policies and procedures. Communicate and clarify company policies while resolving administrative issues with the Finance, Contracts, and Legal departments.
  • Provide business documentation support, including report writing, presentation creation, and spreadsheet preparation.
  • Organize and prioritize tasks for the team, monitor action areas, and report on task progress.
  • Independently resolve complex administrative problems while ensuring adherence to the company’s structure, standards, processes, and tools.
  • Continuously enhance and oversee existing administrative processes and information systems to ensure streamlined and efficient operations.
  • Act as the primary point of contact, facilitating communication with key stakeholders both within the business and externally to QR Group.
  • Address queries and requests for information, interpreting and explaining procedures and policies related to internal inquiries from management and staff.
  • Manage and coordinate internal and external communications, schedule management meetings, and attend as necessary to facilitate minute taking.
  • Escalate relevant issues to the COO to provide effective solutions to identified problems.
  • Collaborate with the business on organizational strategy setting, including manager movements, changes in organizational structure, and the development of long term strategies.
  • Assist in the annual budget creation and reporting for the department in consultation with Business Finance, providing regular budget updates to the COO.
  • Manage and coordinate special projects, gather input on work in progress, and report to the Line Manager.

About You

  • Bachelor’s Degree or Equivalent with Minimum 4 years of job related experience.
  • Database Administration experience.
  • Project Management experience.
  • Strong interpersonal skills.
  • Effective at managing working relationships.
  • Client focused and business aware, with proven interaction with the senior management level.
  • Ability to proofread outgoing documents with a high level of accuracy.
  • Ability to write comprehensive and accurate reports using own initiative.
  • Excellent computer skills, including Microsoft Word, Excel, and PowerPoint.
  • High level of sensitivity and professionalism.
  • Demonstrable planning skills and strong attention to detail.
  • Self starter, having the ability to work independently with minimal instructions.

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