Kitchen and Bath Sales Part Time - CAMBRIDGE
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Key skills for this role
About the Role
Home Depot Canada is seeking a part-time Sales Associate for the Kitchen and Bath department in Cambridge. You will provide fast, friendly service, assess customer needs, and guide them to the right solutions.
Key Skills for This Role
Responsibilities
- Provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance
- Maintain knowledge of all products in department and adjacent departments
- Execute daily stock maintenance: all products signed, displayed, and clean
- Promote services offered such as Special Services, Tool Rental, Pro Desk, Pro Services, etc.
- Discuss available options (good, better, best) and suggest related items/services outside of department
Requirements
- High School Diploma or equivalent
- 1 to 2 years Retail or Trade experience an asset
- Ability to work a flexible schedule including evenings and weekends
- Ability to bend, stoop, reach, twist, lift, push, pull, and move items
Full Job Posting
Position Overview
- Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance.
- Sales Associates have an emphasis on department and product knowledge, provide information on product features and are familiar with related items in order to sell an entire project.
- Sales Associates are focused on customer service and finding and solving customer needs.
Key Responsibilities
- Ensures Customer Satisfaction: Following Home Depot’s GET Model of customer service including Greeting, Engaging, and Thanking the customer
- Actively seek customers throughout the store and escort customers to appropriate merchandise, regardless of department
- Ask open ended questions about the customer’s projects in order to determine their needs and level of expertise
- Promote services offered such as Special Services, Tool Rental, Pro Desk, Pro Services, etc. and how to recommend them
- Drives Sales: Discuss available options (good, better, best) and suggest related items/services outside of department that the customer may need
- Educate customers about the whole project
- Using empowerment program when necessary to satisfy customers
- Execute daily stock maintenance: all products signed, displayed, and clean
- Builds Skills and Knowledge: Maintain knowledge of all products in department and adjacent departments
- Proactively seek knowledge on all products and services
- Maintains Safety and Security: Follows all safety policies and procedures, Loss Prevention policies and procedures
Minimum Education & Experience
- High School Diploma or equivalent
- 1 to 2 years Retail or Trade experience an asset
Working Conditions
- Working within a flexible schedule that may include evening and weekends
- Warehouse environment that can be dusty and noisy
- Doors are frequently open, causing drafts and interior temperature changes
Pay Range
- The pay range for this position is between CAD 18.60 CAD 19.60
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