Key Accounts Specialist - Health & Beauty
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Key skills for this role
About the Role
GMG is hiring a Key Accounts Specialist for Health & Beauty to support key account execution through sales governance, performance visibility, and promo tracking. The role involves preparing sales trackers, coordinating promotions, and maintaining documentation.
Key Skills for This Role
Responsibilities
- Prepare weekly and monthly sales trackers for assigned vendors (sales vs target, growth vs LY, top SKUs)
- Maintain a promo and tie up tracker with vendor, mechanics, dates, participating stores, and status
- Support activation rollout by coordinating with stores/retail ops for confirmations
- Maintain simple trackers for new SKU listings/delisting and coordinate status updates
- Track basic availability flags for planned promotions and escalate stock out risks
- Prepare meeting packs and maintain action trackers for vendor/internal meetings
Requirements
- Experience in sales reporting, data analysis, or key account support
- Proficiency in Excel and tracker management
- Strong coordination and follow up skills
- Attention to detail and documentation accuracy
Full Job Posting
Job Summary
- The Key Accounts Specialist enables strong key account execution by ensuring sales governance, customer performance visibility, promo/commercial tracking, and clean, auditable reporting.
Job Responsibilities
- Prepare weekly and monthly sales trackers for assigned vendors (sales vs target, growth vs LY, top SKUs, basic variance notes).
- Update standard templates/dashboards and ensure numbers are consistent with shared source files.
- Maintain historical performance files and ensure clean naming/version control.
- Maintain a promo and tie up tracker: vendor, mechanics, dates, participating stores, and status.
- Support activation rollout by coordinating with stores/retail ops for confirmations (participation, dates, basic execution checks).
- Collect execution feedback (store confirmations, photos if applicable, comments) and summarize key issues for the KAM.
- Create and circulate store communication notes as shared by KAM (activation details, timelines, what stores need to do).
- Follow up with store teams for completion status and escalate delays/risks to the KAM.
- Maintain a closure log for each tie up (started, completed, pending items).
- Maintain simple trackers for new SKU listings / delisting / barcode or pack updates for vendor items.
- Coordinate status updates with relevant teams (Category/Merchandising/Supply Chain/Stores) and keep the KAM informed.
- Flag basic master data issues that impact reporting (duplicate items, missing mapping, incorrect store tagging).
Functional/Technical Competencies
- Sales Reporting & Data Accuracy
- Excel & Tracker Management
- Promotion & Retail Execution Tracking
- Coordination & Follow up Discipline
- Documentation & Governance
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