Key Account Manager
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Key skills for this role
About the Role
KILONEWTONS is seeking a Key Account Manager to manage and grow strategic customer relationships in Riyadh. The role involves overseeing key accounts, developing account plans, and coordinating with internal teams to deliver engineering and construction solutions.
Key Skills for This Role
Responsibilities
- Manage and grow strategic customer relationships
- Oversee key accounts and understand client needs
- Coordinate with internal teams to deliver tailored engineering and construction solutions
- Develop account plans and monitor performance against targets
- Identify new business opportunities within existing accounts
- Handle customer inquiries, resolve issues, and prepare reports and forecasts
- Ensure high level of customer satisfaction
- Collaborate with cross functional teams to support project delivery
Requirements
- Strong account management and key accounts skills
- Solid analytical skills and business planning abilities
- Excellent customer service capabilities
- Relevant experience in engineering, construction, or related industries, preferably in managing major or strategic accounts
- Strong communication, negotiation, and presentation skills
- Bachelor's degree in Business, Engineering, or a related field
- Proficiency in CRM tools and Microsoft Office
- Ability to work on site in Riyadh
Full Job Posting
Company Description
- KILONEWTONS is a global engineering and construction leader, bringing together top engineers, architects, project managers, construction managers, and other professionals to deliver world class services worldwide.
- The company is driven by a vision of enabling a sustainable world where people, organizations, and the environment thrive.
- Its culture emphasizes responsibility, collaboration, agility, and innovation, supported by ongoing training, mentoring, and professional development.
- KILONEWTONS promotes an inclusive work environment based on equality and diversity, offering equal opportunities to all employees and applicants regardless of age, race, gender, religion, or sexual orientation.
Role Description
- The Key Account Manager is a full time, on site role based in Riyadh, responsible for managing and growing strategic customer relationships.
- This role includes overseeing key accounts, understanding client needs, and coordinating with internal teams to deliver tailored engineering and construction solutions.
- The Key Account Manager will develop account plans, monitor performance against targets, and identify new business opportunities within existing accounts.
- Daily tasks involve handling customer inquiries, resolving issues, preparing reports and forecasts, and ensuring a high level of customer satisfaction.
- The role also requires close collaboration with cross functional teams to support project delivery and maintain long term, trust based partnerships.
Qualifications
- Candidates should possess strong Account Management and Key Accounts skills to handle strategic clients and maintain long term relationships.
- Candidates should possess solid Analytical Skills and Business Planning abilities to interpret data, build account strategies, and support decision making.
- Candidates should possess excellent Customer Service capabilities to respond to client needs, resolve issues, and ensure client satisfaction.
- Relevant experience in engineering, construction, or related industries, preferably in managing major or strategic accounts.
- Strong communication, negotiation, and presentation skills, with the ability to work collaboratively in a multidisciplinary environment.
- Bachelor’s degree in Business, Engineering, or a related field; advanced qualifications are an advantage.
- Proficiency in CRM tools and Microsoft Office, with the ability to prepare clear reports and forecasts.
- Ability to work on site in Riyadh and engage effectively with clients and internal stakeholders.
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