Key Account Manager
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Key skills for this role
About the Role
Philips is seeking a strategic Key Account Manager to manage and grow key retail partnerships in the FMCG sector. The role involves developing account plans, negotiating contracts, driving revenue growth, and collaborating with cross-functional teams.
Key Skills for This Role
Responsibilities
- Lead the development and execution of strategic account plans for high value clients
- Serve as the main point of contact for key accounts, ensuring long term partnership and satisfaction
- Develop and implement annual business plans aligned with Philips sales and marketing strategies
- Negotiate and sign off Annual JBPs aligning with organization sales and marketing objectives
- Drive revenue growth, market share, and profitability within assigned accounts
- Lead annual negotiations on commercial terms, pricing, and promotional mechanics
- Manage sales forecasts, budgeting, and reporting
- Collaborate with cross functional teams such as Marketing, Supply Chain & Finance
- Monitor field execution of agreed channel plans regarding visibility, price, and promotions
- Conduct regular market visits to monitor trends and competitor activity
- Manage trade marketing budgets and promotional spending with ROI mindset
Requirements
- Bachelor's/Master's degree in Business Administration, Marketing, Sales or equivalent
- Minimum 5+ years of experience in Account Management, Client Relationship Management, Partner Sales Operations, Sales Operations, Business Development or equivalent
- Proficient in English and Arabic
- Exceptional negotiation, persuasion, and influencing skills
- Strong financial acumen and analytical skills
- Excellent verbal and written communication skills
- Proficiency with CRM software (e.g., Salesforce) and Microsoft Office Suite
Full Job Posting
Job Title
- Key Account Manager
Your Role
- Leads the development and execution of strategic account plans for high value clients, ensuring alignment with overall business objectives and driving long term growth for the company.
- Serve as the main point of contact for key accounts, ensuring long term partnership and fostering relationship and satisfaction.
- Develop and implement annual business plans aligned with Philips sales and marketing strategies.
- Ability to Negotiate and Sign off Annual JBPs aligning with organization sales and marketing objectives.
- Drive revenue growth, market share, and profitability within assigned accounts.
- Lead annual negotiations on commercial terms, pricing, and promotional mechanics to ensure profitability and sustained growth.
- Lead contract negotiations, pricing strategies, and promotional agreements.
- Manage sales forecasts, budgeting, and reporting to ensure accurate and strategic planning.
- Work closely with Cross Functional Teams such as Marketing, Supply Chain & Finance to deliver customer centric solutions.
- Ensure customer data & historical data is complete in terms of plan, feature, flyer & instore, budget, offers, discounts, off take, spend, inventory etc.
- Translate the marketing plans into commercial proposals for the assigned customers and activities for each of the customer channels into sales forecasts.
- Closely monitor the field execution of the agreed channel plans with regards to visibility, price and promotions.
You're the right fit if
- Bachelor's / Master's Degree in Business Administration, Marketing, Sales or equivalent.
- Minimum 5+ years of experience with Bachelor's in areas such as Account Management, Client Relationship Management, Partner Sales Operations, Sales Operations, Business Development or equivalent.
- Preferred Industry FMCG/Beauty & Personal Care/ Consumer Electronics & Appliances.
- Languages: Proficient in English & Arabic.
- Negotiation: Exceptional negotiation, persuasion, and influencing skills, with a track record of achieving mutually beneficial outcomes.
- Analytical Skills: Strong financial acumen and the ability to analyze sales data, market insights, and promotional effectiveness.
- Communication: Excellent verbal and written communication skills for building relationships and presenting information.
- Interpersonal Skills: Natural relationship builder with a customer centric approach.
- Technical Skills: Proficiency with CRM software (e.g., Salesforce), Microsoft Office Suite (especially Excel), and sales forecasting tools.
How we work together
- We believe that we are better together than apart. For our office based teams, this means working in person at least 3 days per week.
- Onsite roles require full time presence in the company’s facilities.
- Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.
About Philips
- We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve.
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