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Key Account Manager – Commercial Vehicles

AW Rostamani
Dubai, UAE
Mid
Field
2 weeks ago
Key Account ManagementCommercial Vehicle SalesConsultative SellingCRM SystemsNegotiationCustomer Engagement
Free

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Key Account ManagementCommercial Vehicle SalesConsultative Selling
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Job Purpose

  • The Key Account Manager is responsible for managing relationships with key customer accounts across the fleet, transport, logistics, government, and corporate sectors to generate sales from these accounts.
  • The role focuses on customer engagement and expanding business opportunities by penetrating key accounts through a plan aligned with management objectives.
  • This role requires conducting regular field visits to maintain relationships with existing customers and generate new opportunities.
  • The ideal candidate must have an established customer network in the UAE market, a good knowledge of commercial vehicles and sales techniques, supported by a proven track record of fleet sales achievements.

Job Responsibilities

  • Achieve assigned sales targets.
  • Maintain regular communication and build strong partnerships with assigned key accounts to support operational requirements and ensure customer satisfaction.
  • Handle customer enquiries, provide product information, and coordinate with internal teams to ensure timely delivery and service.
  • Conduct scheduled field visits to fleet operators, transport companies, logistics firms, schools, construction fleets, hospitality groups, and government entities.
  • Implement management plans to penetrate potential customers within the transport, school, hospitality, and small fleet segments.
  • Add active customers to the existing client base in line with the targets set.
  • Arrange customer visits, demonstrations, and product introductions in alignment with management strategy.
  • Follow up on proposals, tenders, commercial offers, and required documentation.
  • Apply sales techniques, including consultative selling, solution based selling, highlighting product advantages, TCO positioning, and promoting after sales value propositions.
  • Engage with transport companies, schools, hospitality groups, logistics operators, construction fleets, and government entities.
  • Promote extended warranty options, service contracts, accessories, and other after sales programmes.
  • Provide relevant input on market intelligence and competitor activities.

Educational Qualifications & Work Experience

  • Bachelor's Degree or Diploma in Business, Automotive Studies, or a related field.
  • Minimum of 5–7 years' experience in commercial vehicle fleet sales within the UAE.
  • Must have an existing customer network within the fleet and transport sectors.

Competencies

  • Proven sales track record.
  • Solid knowledge of buses, vans, minibuses, and fleet operations.
  • Demonstrated capability in key account management.
  • Proficiency in CRM systems and digital sales tools.
  • High energy, proactive, and field driven personality.
  • Strong professional presence and customer engagement skills.
  • Valid UAE driving licence.
  • English; Arabic is preferred.

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