IT Support Engineer - Sydney

We are seeking an IT Support Engineer with a minimum of 1 year of hands-on experience in supporting and managing IT systems across Windows and Linux environments. The ideal candidate will be skilled in server and network support, Microsoft 365, Active Directory, backups, and scripting, with a strong interest or background in cybersecurity. This role offers the opportunity to grow into advanced infrastructure and security responsibilities while working in a dynamic and fast-paced IT environment.

• Provide Level 2/3 support for desktops, servers, and cloud infrastructure (Windows/Linux/Azure).
• Install, configure, and maintain Windows Server (2012–2022), AD DS, DNS, DHCP, Group Policy.
• Administer and troubleshoot Remote Desktop Services (RDS) environments.
• Monitor and manage backups using solutions like Veeam and ensure disaster recovery readiness.
• Design, implement, and maintain network security and connectivity, including firewalls (e.g., Sophos), VPNs, switches, and access points.
• Plan and implement security policies for endpoint protection, patch management, and user access controls.
• Manage Microsoft 365 tenant (Exchange Online, Intune, Teams, SharePoint) and Azure AD.
• Conduct regular system hardening, vulnerability scans, and security audits .
• Automate repetitive admin tasks using PowerShell, Bash , or other scripting tools.
• Provide IT documentation, change management tracking, and compliance support.
• Collaborate with cross-functional teams on infrastructure upgrades, system migrations, and new deployments.
• Respond to and investigate cybersecurity alerts and participate in incident response.

Benefits