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Virtual Admin Specialist
IT Support Guy
Remote, AUS
Full-time
Entry · 0+ years experience
Remote
Discovered 2 weeks ago
CRMEmailChat platforms
Free
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Responsibilities
- Professionally handle incoming calls, messages, and emails on behalf of clients.
- Respond to customer inquiries with clear and accurate information.
- Address language and time-zone barriers to provide prompt support.
- Manage multiple communication channels and prioritize responses.
- Collaborate with clients to understand their brand voice and customer service preferences.
- Maintain records of interactions for quality and reporting purposes.
Requirements
- Fluent in English (both written and spoken); Must be proficient in English.
- Excellent communication skills with the ability to handle customer inquiries professionally.
- Experience in customer service or virtual assistance is preferred.
- Familiarity with digital communication tools (email, chat platforms) and CRM systems.
- Ability to work remotely, maintain productivity, and manage time effectively.
- Strong organizational skills and attention to detail.
Benefits
- Work remotely from anywhere in the world.
- Flexible hours with the opportunity to work across different time zones.
- Be part of a growing, supportive team in the digital marketing industry.
- Professional development opportunities to enhance your customer service skills.
- Competitive salary and performance-based bonuses.
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