IT Support Engineer - Enterprise Monitoring (Data Centre Operations)
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Key skills for this role
About the Role
We are hiring an IT Support Engineer to join a Data Centre Operations team supporting a leading UAE financial institution in Abu Dhabi. This is a hands on, junior to early caree.
Key Skills for This Role
Responsibilities
- Perform daily system monitoring across servers, hardware, applications, and key processes
- Execute daily backup operations, ensuring file systems and data are backed up correctly
- Provide level 1 support across teams, investigating and troubleshooting issues
- Monitor performance and capacity across IT systems, applications, and data centre components
- Support core banking end of day activities and generate related reports
- Respond to IT, data centre, and database alerts and hardware malfunctions
- Track, document, and report incidents accurately
Requirements
- Perform daily system monitoring across servers, hardware, applications, and key processes
- Execute daily backup operations, ensuring file systems and data are backed up correctly
- Provide level 1 support across teams, investigating and troubleshooting issues
- Monitor performance and capacity across IT systems, applications, and data centre components
- Support core banking end of day activities and generate related reports
- Respond to IT, data centre, and database alerts and hardware malfunctions
- Track, document, and report incidents accurately
Full Job Posting
Overview
- We are hiring an IT Support Engineer to join a Data Centre Operations team supporting a leading UAE financial institution in Abu Dhabi.
- This is a hands on, junior to early career role focused on system monitoring, backup operations, and core banking support.
What you will do
- Perform daily system monitoring across servers, hardware, applications, and key processes, including uptime checks and verification of scheduled jobs such as backups and DR replication
- Execute daily backup operations, ensuring file systems and data are backed up correctly, recovery media is created, and media is recycled
- Provide level 1 support across teams, investigating and troubleshooting issues as they arise
- Monitor performance and capacity across IT systems, applications, and data centre components
- Support core banking end of day activities and generate related reports
- Respond to IT, data centre, and database alerts and hardware malfunctions
- Track, document, and report incidents accurately
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