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IT Support Engineer
IT Support Guy
Remote, AUS
Full-time
Entry
Remote
Discovered 2 weeks ago
Windows ServerActive DirectoryDNS/DHCPGroup PolicyMicrosoft 365Azure
Free
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Windows ServerActive DirectoryDNS/DHCP
Key Skills for This Role
Windows ServerActive DirectoryDNS/DHCPGroup PolicyMicrosoft 365Azure
Full Job Posting
Key Responsibilities:
- Provide Level 1/2 support for desktops, servers, and cloud infrastructure (Windows/Linux/Azure).
- Install, configure, and maintain Windows Server (2012–2022), AD DS, DNS, DHCP, Group Policy.
- Administer and troubleshoot Remote Desktop Services (RDS) environments.
- Monitor and manage backups using solutions like Veeam and ensure disaster recovery readiness.
- Design, implement, and maintain network security and connectivity, including firewalls (e.g., Sophos), VPNs, switches, and access points.
- Plan and implement security policies for endpoint protection, patch management, and user access controls.
- Manage Microsoft 365 tenant (Exchange Online, Intune, Teams, SharePoint) and Azure AD.
- Conduct regular system hardening, vulnerability scans, and security audits.
- Automate repetitive admin tasks using PowerShell, Bash, or other scripting tools.
- Provide IT documentation, change management tracking, and compliance support.
- Collaborate with cross-functional teams on infrastructure upgrades, system migrations, and new deployments.
- Respond to and investigate cybersecurity alerts and participate in incident response.
Requirements
- Minimum 6+ months of experience in IT support, infrastructure, or system administration roles (Level 1/2 support).
- Must be comfortable working in Sydney (AEST/AEDT) time zone.
- Strong knowledge of Windows Server, Active Directory, Group Policy, and DNS/DHCP.
- Experience supporting Microsoft 365 and Azure/Azure AD environments.
- Hands-on experience with backup technologies (preferably Veeam) and disaster recovery planning.
- Solid understanding of firewalls, VPN, and network configuration.
- Familiarity with cybersecurity tools such as endpoint protection, EDR, and vulnerability scanners.
- Comfortable using scripting tools (PowerShell/Bash) for automation and system health checks.
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