IT Sales Account Manager - Qatar
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Key skills for this role
About the Role
iHorizons seeks an IT Sales Account Manager to sell products and services to new and existing customers in Qatar. The role involves managing the entire sales lifecycle, generating leads, and achieving revenue targets.
Key Skills for This Role
Responsibilities
- Generate new leads through hunting, cold calling, and leveraging professional networks
- Manage the entire sales lifecycle from lead generation to deal closure
- Meet or exceed revenue targets by bringing in new customers and cross/upselling
- Act as single point of contact for customers and manage account relationships
- Prepare account development plans and identify upsell/cross sell opportunities
- Maintain CRM records, generate sales reports, and provide forecasts
Requirements
- Bachelor's degree in Business Studies, Computer Sciences, or related field
- Minimum 5 years experience, with last 1 2 years in a similar role
- Experience in customized enterprise IT solution sales is mandatory
- Sales experience in the Middle East and specifically in Qatar is highly preferred
- Excellent selling and negotiation skills
- Strong client focus and relationship building skills
Full Job Posting
Job Summary
- Sell iHorizons' range of products and services to new and existing customers in various sectors.
- Manage the entire sales life cycle and manage new accounts with support from Sales Operations Team.
Sales Life Cycle Ownership
- Generate new leads by hunting for new opportunities through professional networks, cold calling, etc.
- Be a trusted technology advisor to target clients to generate and qualify opportunities.
- Ensure customer product requirements are managed and met.
- Work closely with client in developing solutions and positioning iHorizons as prime contender.
- Own and manage the bidding process in collaboration with the bidding team.
- Independently handle negotiations and deal closure for small and mid sized deals.
Revenue Generation
- Meet or exceed revenue targets by bringing in new customer logos and cross/upselling.
- Sell the range of iHorizons services assigned.
- Ensure revenues are generated at acceptable gross margins.
Customer Relation Management / Account Management
- Act as single point of contact for the customer always.
- Carry out continuous market analysis and research on account dynamics.
- Provide customized client specific support during bidding, implementation, and after sales.
- Work closely with project team to maintain knowledge of project status.
- Drive account management and influence organizational engagement for footprint expansion.
- Generate and maintain credible forecast for accounts.
Upselling And Cross Selling
- Prepare full account development plan to identify all customer business aspects.
- Identify and develop new leads from existing accounts.
- Increase services offered to the customer through cross sell and up sell.
- Promote all iHorizons products/services as they become available.
- Build trust and strengthen relationships by informing customers on emerging technologies.
- Prepare briefings on business, technical, and financial benefits of technology.
General Account Administration
- Support Sales Operations team to maintain and update customer files.
- Support Sales Operations team on contract renewals.
- Facilitate maintenance of existing customers to ensure renewal of annuity contracts.
- Follow up on invoices and be responsible for payment collections.
- Have full understanding of all contracts and services.
CRM and Reporting
- Use iHorizons CRM to log and update all activities and generate sales reports.
- Provide other ad hoc reports and analysis as required by Sales Manager.
Other Ongoing Tasks
- Visit major customers regularly to strengthen relations and establish business opportunities.
- Entertain customers as necessary to build strong relationships.
- Build relationships with senior business and financial executives.
- Maintain relationships with technical decision makers.
- Coordinate with Marketing Communications Coordinator on marketing opportunities.
- Participate in trade shows and technology events to promote products and develop leads.
Educational Qualification
- Bachelor's degree in Business Studies, Computer Sciences, or related field.
- Evidence of continued education in Sales and Technology.
Previous Work Experience
- Minimum 5 years experience, with last 1 2 years in a similar role.
- Experience in customized enterprise IT solution sales is mandatory.
- Experience in sales within Digital Transformation space is highly preferred.
- Sales experience in Middle East and specifically Qatar is highly preferred.
- Hands on experience with CRM software is a plus.
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