IT MANAGER
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Key skills for this role
About the Role
Kerten Hospitality is seeking an IT Manager for The House Hotel in Jeddah. The role involves managing IT infrastructure, ensuring smooth operation of hotel systems, leading IT support, and maintaining cybersecurity.
Key Skills for This Role
Responsibilities
- Manage and maintain the hotel's IT infrastructure, including networks, servers, computers, and software systems
- Ensure smooth operation of hotel systems such as PMS, POS, and other business applications
- Lead IT support activities and ensure timely resolution of technical issues
- Monitor and maintain cybersecurity, data protection, backup, and disaster recovery systems
- Plan and implement system upgrades, technology projects, and infrastructure improvements
- Manage IT vendors, service providers, and technology related contracts
- Maintain IT asset inventory and oversee hardware and software procurement
- Ensure compliance with company IT policies and security standards
- Train and support staff on IT systems and best practices
Requirements
- Minimum 3 5 years of IT experience, preferably in the hospitality industry
- Strong knowledge of networks, servers, operating systems, cybersecurity, and IT support
- Experience with hotel systems such as PMS and POS is preferred
- Ability to manage IT projects, vendors, and budgets
- Strong problem solving, organizational, and communication skills
- Leadership skills with the ability to manage and support a team
- Fluent in English and Arabic
Full Job Posting
About The Role
- The IT Manager will manage and maintain the hotel's IT infrastructure, ensure smooth operation of hotel systems, lead IT support, monitor cybersecurity, plan upgrades, manage vendors, maintain asset inventory, ensure compliance, and train staff.
Key Responsibilities
- Manage and maintain the hotel's IT infrastructure, including networks, servers, computers, and software systems
- Ensure smooth operation of hotel systems such as PMS, POS, and other business applications
- Lead IT support activities and ensure timely resolution of technical issues
- Monitor and maintain cybersecurity, data protection, backup, and disaster recovery systems
- Plan and implement system upgrades, technology projects, and infrastructure improvements
- Manage IT vendors, service providers, and technology related contracts
- Maintain IT asset inventory and oversee hardware and software procurement
- Ensure compliance with company IT policies and security standards
- Train and support staff on IT systems and best practices
Experience & Skills
- Minimum 3–5 years of IT experience, preferably in the hospitality industry
- Strong knowledge of networks, servers, operating systems, cybersecurity, and IT support
- Experience with hotel systems such as PMS and POS is preferred
- Ability to manage IT projects, vendors, and budgets
- Strong problem solving, organizational, and communication skills
- Leadership skills with the ability to manage and support a team
- Fluent in English and Arabic
Joining Our Team Means
- Competitive Compensation: A rewarding package tailored to your experience
- Career Growth: Opportunities for advancement within our dynamic organisation
- Inclusive Environment: A vibrant and inclusive workplace that encourages collaboration
- Shared Purpose: Working with passionate people who live our values every day
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