Install Technician, Infrastructure Delivery, AWS

Description

• AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure.
• In other words, we’re the people who keep the cloud running.
• We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.
• We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
• You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles.
• You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.
• And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
• AWS have an exciting ID Install Technician opportunity in Dubai.
• Are you a technical professional interested in joining an elite team and learning the skills necessary to build and scale one of the world's largest information system infrastructures?
• We are currently expanding our infrastructure team and are looking for a Network Technician.
• You will be part of the Infrastructure Delivery (ID) team, delivering AWS installation and deployments in AWS Cloud regions.
• You will become work closely with internal customers, external vendors as well as coordinating regional resources to facilitate smooth project execution in association with Technical Program Managers.
• AWS are committed to contributing towards the UAE’s goal of employing 75,000 Emiratis in the private sector and Ministerial Resolution No.279.
• Key job responsibilities
• Deliver sustainable and repeatable solutions and processes with continuous improvement in mind.
• Work closely with our Capacity Engineering & Technical Program Manager teams to ensure fast, smooth rollout of new designs and products.
• Installing, configuring and supporting Data Center equipment including racks, routers, servers, switches using provisioning portals.
• Lead network and committee projects & Collaborate with a variety of stake holders to remove project obstacles.
• Manage work and priorities through ticketing system and workflow.
• Installing and patching network cabling of various types and lengths while demonstrating a functional knowledge and disciplines for fiber optic and network cabling and labeling conforming to AWS standards.
• Handling heavy equipment (move and lift computer equipment up to 50lbs).
• Performing root cause analysis of equipment failures. Diagnosing hardware and network problems followed by physical basic replacement of damaged or faulty equipment and devices.
• A day in the life
• A day in the life of an ID Install Technician is exciting and varies from day to day with a range of responsibilities, including patching fibre connections, troubleshooting link issues using our internal applications with careful planning, especially when spanning across separate data centers in different regions.
• We also handle hardware installation in racks, device configuration and upgrades, as well as executing scripts.
• Collaboration with multiple teams is crucial whilst working on projects as we maintain regular progress updates.
• We have access to internal systems to keep data up-to-date and use internal resources to dive deep and to keep learning.

Diverse Experiences

Work And Life Balance

Inclusive Team Culture

Mentorship & Career Growth

Basic Qualifications

• Bachelor's degree in Information Technology, Computer Science, or a related field
• Experience of working with computer networking and Linux operating systems
• Can lift and rack equipment up to 40 pounds
• Experience with computer hardware troubleshooting and repair

Preferred Qualifications

• Can work in cramped spaces or in elevated locations while adhering to health & safety guidelines
• Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
• Experience managing work and priorities through a ticketing system and experience with cabling infrastructure best practices and methodologies
• Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment)
• UAE National with family book
• Our inclusive culture empowers Amazonians to deliver the best results for our customers.
• If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.
• If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company

• Amazon Data Services Emirates LLC DWC-Branch [Dubai South FZ Branch]