Inside Sales Representative

Role Overview

What You Will Do

• Make outbound cold calls to UK restaurants and manage incoming requests.
• Understand restaurant operational needs and recommend tailored solutions such as yield management, promotions, booking widgets, and digital marketing tools.
• Demonstrate how TheFork’s platform can increase restaurant revenue and guest bookings.
• Manage opportunities from initial contact through qualification, objection handling, close, and online launch.
• Share UK market insights with onboarding and marketing teams to improve strategy and the customer journey.

Who You Are

• You have 1–2 years of successful inbound sales, inside sales, or business development experience, ideally in B2B, SaaS, or hospitality.
• You are an engaging communicator who can build trust and tailor sales conversations to hospitality leaders.
• You are organized, adaptable, curious, coachable, and motivated by targets and growth.
• Native or professional fluency in English is essential; additional languages are a bonus.

Critical Qualifications

• Demonstrable achievement against individual KPIs and sales targets.
• Confidence making a high volume of outbound calls to prospects who may not expect the call.
• Ability to manage a full sales cycle from prospecting or initial contact through qualification, objection handling, and close.
• Strong commercial communication skills with business owners and decision-makers.
• Comfort using Salesforce or a similar CRM and maintaining accurate pipeline and activity data.
• Resilience and tenacity when handling rejection.

Advantageous Experience

• Experience selling SaaS, technology, digital products, or subscription-based solutions.
• Experience selling to restaurants, hospitality businesses, or other SME businesses.
• Experience using Salesforce, NiceInContact, or similar sales technology.
• A track record of exceeding targets or consistently outperforming KPIs.
• Experience in a high-growth or start-up environment and passion for food, restaurants, and hospitality.

Workplace and Contract

• Permanent contract with a flexible hybrid working environment.
• The schedule includes two home-office days per week, with additional periods of fully remote work during summer and December.

Compensation

• The role offers a competitive fixed salary and bonus.

Benefits

• Lunch vouchers, lifestyle benefits, continuous learning programs, health insurance, life and disability insurance, pension plans, and parental and caregiver leave.
• International teams, inclusive culture, wellness support, team-building events, and attractive office facilities.