Human Resources Advisor
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Key skills for this role
Role Overview
Provide effective HR advisory and operational support to employees and line managers across the Middle East.
Support the HR Operations Manager with HR policies, processes, queries, reporting, and consistent delivery of HR services across the employee lifecycle.
Key Skills for This Role
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About Turner & Townsend
Turner & Townsend is a global professional services company with more than 22,000 people in over 60 countries.
The company works across real estate, infrastructure, energy, and natural resources, providing programme, project, cost, asset, commercial, procurement, supply chain, net zero, and digital solutions.
Purpose and Role Summary
Provide effective HR advisory and operational support to employees and line managers across the Middle East.
Support the HR Operations Manager with HR policies, processes, queries, reporting, and consistent delivery of HR services across the employee lifecycle.
Scope and Reporting
The role covers the Middle East, including the UAE, KSA, Qatar, Iraq, and Egypt.
The role reports to the HR Operations Manager.
Key Accountabilities
- Provide advice and guidance on HR policies, procedures, and best practices.
- Respond to HR queries within established service level agreements and escalate issues, risks, or concerns as appropriate.
- Support HR reporting, data analysis, employee movements, organizational changes, and continuous process improvement.
Compensation and Benefits
- Support compensation and benefits processes, employee queries, salary reviews, compensation changes, reward arrangements, records, reports, and documentation.
- Coordinate with HR, Payroll, Finance, and external stakeholders and escalate discrepancies or issues to the HR Operations Manager.
Leave and Payroll
- Administer annual, sick, carry-over, and buy or sell leave schemes in line with company policies and local regulations.
- Monitor leave balances, conduct audits and reconciliations, and support leave entitlement calculations for employee lifecycle changes.
- Support monthly payroll by preparing and validating information, processing changes, maintaining records, and responding to routine payroll queries.
Employee Lifecycle
- Coordinate pre-employment activities, including background checks, screening, and required documentation.
- Support employee transfers, internal movements, and mobility processes across locations and regions.
- Maintain accurate employee records and update HR systems for lifecycle changes.
Offboarding
- Coordinate offboarding notifications, documentation, HR processes, visa and residency requirements, benefits matters, final settlements, and final payments.
- Process termination and status changes in HR systems, coordinate company asset returns, and maintain accurate offboarding records.
Reporting and General Duties
- Maintain HR reports, dashboards, data records, and supporting documentation, and support improvements to reporting processes and data controls.
- Handle HR data in accordance with confidentiality and data protection requirements.
- Provide customer-focused employee support, collaborate with stakeholders, and undertake other HR-related duties and projects as required.
Requirements
- Ability to provide accurate HR policy and operational guidance to employees and line managers across the employee lifecycle.
- Ability to maintain accurate HR records and handle employee and business information confidentially in accordance with data protection requirements.
- Ability to coordinate effectively with HR, Finance, Payroll, and other business stakeholders.
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