HR Systems Specialist
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Key skills for this role
About the Role
CoolIT Systems is hiring an HR Systems Specialist to administer, optimize, and support the organization's HRIS (UKG). The role partners with HR, Payroll, IT, and business stakeholders to ensure data integrity, system efficiency, and scalable HR technology solutions across multiple countries.
Key Skills for This Role
Responsibilities
- Maintain data integrity, security, and compliance across HR systems, including HR, Payroll, Benefits, Talent, and Time & Attendance modules
- Administer, configure, and optimize UKG and related HR systems to support onboarding, job changes, compensation updates, and terminations
- Serve as the primary point of contact for HRIS inquiries, troubleshooting system issues, and resolving data discrepancies
- Develop, maintain, and optimize HRIS reports and dashboards to support HR, Payroll, Finance, and business leaders
- Identify opportunities to streamline and automate people related processes, reducing manual effort and improving scalability
- Lead or support system upgrades, enhancements, and new module implementations, including requirements gathering, UAT, documentation, and change support
- Collaborate with cross functional stakeholders to assess business requirements and deliver effective system solutions
Requirements
- Post secondary education in Human Resources, Information Systems, Business Administration, Computer Science, or related field (or equivalent experience)
- Minimum of 3 years of experience administering or supporting an HRIS within an HR, Payroll, or People Operations environment
- Strong hands on experience with HRIS configuration, reporting, data structures, and troubleshooting
Full Job Posting
About CoolIT Systems Inc.
- Founded in Calgary, Alberta in 2001, CoolIT Systems is the leading Direct Liquid Cooling technology provider for data centers, supercomputers, and desktop computers.
- We design and manufacture solutions used by the largest technology companies worldwide.
- Recognized as one of “The Americas’ Fastest Growing Companies 2023” by the Financial Times and honored with Deloitte Fast 50 Clean Technology (2022) and Deloitte Fast 500 awards (2021 & 2022).
What You’ll Do
- The HR Systems Specialist is responsible for the administration, optimization, and ongoing support of the organization’s Human Resources Information Systems (HRIS).
- This role partners closely with HR, Payroll, IT, and business stakeholders to ensure data integrity, system efficiency, and scalable HR technology solutions across multiple countries.
- The HR Systems Specialist translates business needs into system capabilities, drives process improvements, supports data informed decision making, and delivers an enhanced user experience for employees, leaders, and HR teams.
HR Systems Administration & Support
- Maintain data integrity, security, and compliance across HR systems, including HR, Payroll, Benefits, Talent, and Time & Attendance modules
- Administer, configure, and optimize UKG and related HR systems to support onboarding, job changes, compensation updates, and terminations
- Serve as the primary point of contact for HRIS inquiries, troubleshooting system issues, and resolving data discrepancies
- Maintain system user access and permissions in accordance with internal controls and regulatory requirements
Reporting, Analytics & Insights
- Develop, maintain, and optimize HRIS reports and dashboards to support HR, Payroll, Finance, and business leaders
- Create intuitive visuals and self service tools providing insights into workforce planning, recruitment, talent, and compensation
- Establish and track project specific KPIs, ensuring reports are well documented, tested, and optimized
Process Improvement & System Enhancements
- Build, maintain, and execute the HR systems roadmap
- Identify opportunities to streamline and automate people related processes, reducing manual effort and improving scalability
- Lead or support system upgrades, enhancements, and new module implementations, including requirements gathering, UAT, documentation, and change support
Collaboration & Integrations
- Collaborate with cross functional stakeholders to assess business requirements and deliver effective system solutions
- Work closely with IT on system integrations, data flows, and information security
- Liaise with UKG and third party vendors to manage support cases, enhancements, and integration issues
- Support Employee Services by resolving system and technical payroll/HR inquiries
Basic Qualifications
- Post secondary education in Human Resources, Information Systems, Business Administration, Computer Science, or a related field (or equivalent experience)
- Minimum of 3 years of experience administering or supporting an HRIS within an HR, Payroll, or People Operations environment
- Strong hands on experience with HRIS configuration, reporting, data structures, and troubleshooting
Preferred Qualifications
- Experience working in global or multi location organizations
- Experience with UKG and Workforce Management (WFM) modules
Skills & Competencies
- Strong technical, analytical, and problem solving skills
- Excellent communication and interpersonal skills
- Ability to work independently and collaboratively in a fast paced environment
- Strong organizational skills with the ability to manage multiple priorities and deadlines
- Proactive, self motivated approach with a focus on continuous improvement and user experience
Benefits
- Vacation and flex days, plus a paid company wide shutdown during the holiday season
- Comprehensive health benefits (Dental, Drugs, Optical, Paramedical, and Health Spending Account) effective from day one and fully employer paid
- Casual yet professional dress for your day environment
- Retention rewards such as The Big Coffee Break, offering additional vacation and monetary bonuses
- Company funded RRSP contributions to support long term financial goals
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