HR Operations Specialist
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Key skills for this role
Role Overview
Apply employee changes in the e-HR system and issue staff certificates and badges within required timeframes.
Register and terminate UAE local and GCC staff with the relevant pension authorities.
Provide backup support for leave management and staff movement or attendance monitoring through TAMS.
Key Skills for This Role
Full Job Posting
Role Purpose
Apply employee changes in the e-HR system and issue staff certificates and badges within required timeframes.
Register and terminate UAE local and GCC staff with the relevant pension authorities.
Provide backup support for leave management and staff movement or attendance monitoring through TAMS.
Staff Changes
- Update employee transfers, line manager changes, title changes, entitlement changes, and global transfers in the e-HR system.
- Upload supporting documents, obtain approvals, coordinate with onboarding for codes, and raise IT tickets for related Outlook changes.
Certificates and Badges
- Issue staff certificates in accordance with HR policies and procedures.
- Issue badges for new joiners, outsourced staff, and existing staff requesting replacements after title changes.
Pension Administration
- Register UAE local and GCC staff with pension authorities and coordinate with employees and authorities until completion.
- Maintain pension deduction records and prepare GCC staff registration forms for monthly pension contributions.
- Process pension benefit merger requests and terminate UAE and GCC staff registrations with proper documentation.
- Prepare and reconcile monthly pension contribution reports for GCC national staff.
Leave and Attendance Support
- Validate leave requests, release pending approvals, generate leave reports, and run monthly accrual balances.
- Adjust offsite and in-lieu leave balances, delegate backup access, and coordinate vendor updates for public holidays and system issues.
- Update TAMS attendance schedules, generate movement reports, follow up on absences, and coordinate attendance corrections.
- Escalate attendance issues, manage backup access, and add outsourced staff to TAMS.
Controls and Compliance
- Follow HR policies and procedures while maintaining accurate employee, pension, leave, and attendance records.
- Attend periodic audit investigations when requested and complete internal RCSA activities.
- Draft practical user guidelines for the leave management and TAMS systems.
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