HR Governance & MIS Specialist

Role Purpose

Governance and Risk Management

• Assist with HR risk assessments and control testing through the RCSA process.
• Monitor and close Key Risk Indicators on the GRC system.
• Support the execution and documentation of BRCC meetings.
• Ensure compliance, Central Bank, and fraud-related risks are captured and mitigated within HR RCSA.
• Maintain governance dashboards and trackers and provide updates to the HR Governance Manager.

Disciplinary and Fraud Governance

• Support disciplinary actions and ensure their closure on the E-HR system.
• Maintain confidentiality and integrity when handling disciplinary cases.
• Assist with updating the HR Disciplinary Framework and creating awareness across HR sections.

Action Management

• Track and follow up on Corrective Action Plans and audit observations.
• Ensure HR-owned actions are communicated and closed within agreed timelines.
• Support the HR Governance Manager in resolving governance-related issues.

MIS and Scorecard Management

• Support the MIS team in preparing Central Bank reports.
• Support management of the HR group balance scorecard and follow up with departments on agreed targets.
• Coordinate with HR departments to collect updated KRIs and update them in the system.
• Participate in HR systems information activities and HR projects.

Policy and Procedure Oversight

• Support development, review, and amendment of HR policies and procedures in line with regulations and approvals.

Professional Skills

• Strong organizational and self-management skills.
• High attention to detail and accuracy.
• Effective communication and collaboration across teams.
• Strong writing and documentation skills.
• Project and process management capabilities.
• Discretion and confidentiality in sensitive matters.
• Creative thinking and problem-solving mindset.

Education and Experience

• Bachelor’s degree in Human Resource Management, Business Administration, Organizational Psychology, or a related field.
• At least one year of experience in an HR-related role and experience in MIS or operational risk management.
• Proven working experience as a data analyst or business data analyst.
• Excellent verbal and written communication skills.