HR & Office Manager
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Key skills for this role
About the Role
ELE Interior Design is seeking an HR & Office Manager to oversee and optimize HR and office functions, ensuring efficiency, compliance, and a positive culture. The role manages recruitment, employee relations, office maintenance, budgets, and IT systems for a team of 30+ staff.
Key Skills for This Role
Responsibilities
- Provide, maintain and deliver HR, Recruitment and Office administration systems across all departments
- Act as primary point of accountability for HR & Office admin departments, reporting to leadership
- Manage recruitment, headhunting, interviewing, onboarding, performance management, and retention strategies
- Maintain office standards, greet clients, prepare F&B when necessary, and ensure a luxury experience
- Monitor and manage admin budgets and Petty Cash
- Oversee IT reporting system, routine maintenance, software and asset management
- Review, draft, edit, and enforce company policies, procedures, and internal guidelines
Requirements
- Experience in HR and office administration management
- Strong leadership and team management skills
- Knowledge of recruitment, onboarding, and performance management
- Familiarity with UAE labor law and MOHRE policies
- Experience with budget management and cost control
- Proficiency in IT systems and software implementation
Full Job Posting
Role Overview
- The HR & Office Manager serves as a key person within ELE, responsible for overseeing and optimising all HR & Office functions to ensure efficiency, maintaining standards, clear communication and consistent delivery of a positive culture and working environment.
- This role works closely with the administration team across IT, Finance and Admin departments, group companies and external partners to align systems with the company’s strategic vision, while ensuring a client centric, high performance culture.
Main Scope and Responsibilities
- Provide, maintain and deliver HR, Recruitment and Office administration systems across all departments, including Office maintenance, PRO/HR, IT and Accounting.
- Act as the primary point of accountability for the HR & Office admin departments, reporting regularly to company leadership on overall performance, employee issues with solutions, milestones and deadlines.
- Ensure all systems, workflows, and structures support company objectives, profitability, and long term scalability.
- Maintain a strong company culture built on accountability, communication, creativity, collaboration, efficiency, and excellence.
- Ensure the company operates in a compliant, organised, and commercially sound manner at all times.
Department Management
- Ensure all internal systems, agreements, IT platforms, and tools are maintained, reviewed, and optimised regularly.
- Identify risks, inefficiencies, or bottlenecks and implement corrective actions proactively in the departments.
- Lead and implement initiatives to adopt new technologies, systems, or methodologies that improve efficiency and performance.
- Demonstrate, create and enforce high standards of organisation, documentation, and operational discipline across the company.
- Maintaining and implementing a high standard of cleanliness and office maintenance, including greeting clients, preparing F&B when necessary and leading deliverables to achieve a luxury experience.
Team Leadership & Human Resources
- Lead and support a team of 30+ staff, fostering a high performance, communicative, productive, and motivated working environment.
- Manage fully the recruitment, headhunting, interviewing, onboarding, performance management, and retention strategies from start to finish.
- Manage all of the HR administration processes including but not limited to, onboarding, offboarding, leave management, attendance, promotions, reviews, visas, insurances, and ensure formal communication and adherence to company & MOHRE policies and procedures are met.
- Assist and improve performance reporting methods, team KPIs, and accountability structures.
- Maintain, manage and improve all recruitment and HR processes using the company’s in house software and databases.
- Closely work with the administration, PRO and accounting team to ensure Visas, employment and HR requirements, such as medical insurances are negotiated, updated and managed efficiently.
- Address employee relations matters, performance challenges, and team development needs in alignment with company values.
- Create and drive a values lead culture, maintaining routine and policies whilst developing a framework for employee growth and success.
Departmental Finances
- Monitor and manage admin budgets and Petty Cash.
- Ensure cost efficiency across departments while maintaining quality and delivery standards.
- Work closely with the accounting team to track cash flow, expenses & forecasting for the department.
- Ensure all financial processes, approvals, and reporting structures are followed accurately and consistently.
Systems, IT & Software Implementation
- Assist where necessary the implementation and maintaining of new software, platforms, and digital tools.
- Oversee the IT reporting system, routine maintenance, software and asset management is regularly updated and coordinated to achieve optimum provisions.
- Coordinate training, workshops, and ongoing system optimisation with relevant teams.
- Ensure IT systems support operational efficiency, data accuracy, and business growth.
- Work with IT providers and internal teams to maintain system security, functionality, and scalability.
Policies, Contracts & Compliance
- Review, draft, edit, and enforce company policies, procedures, and internal guidelines.
- Ensure all contractual obligations for the department —internal and external—are reviewed, fulfilled, and properly documented.
- Maintain compliance with legal, financial, HR, and operational requirements.
- Ensure consistency and governance across all departments.
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