HR Manager - IT Staffing
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Key skills for this role
About the Role
Lead HR function, manage compliance, employee relations, and workforce planning; requires strong knowledge of UAE Labour Law and fluent Arabic and English.
Key Skills for This Role
Responsibilities
- Manage, coach, and develop the HR team
- Oversee UAE Labour Law, WPS, and Free Zone regulatory compliance
- Own Emiratisation strategy and quota performance
- Design, draft, and own all internal HR policies
- Manage employee lifecycle processes including onboarding, probation, and performance reviews
- Handle employee relations cases including grievances and disciplinary actions
- Manage HR operations for India Offshore Development Center
- Maintain HRIS accuracy and oversee payroll coordination
- Generate leadership reporting on headcount, attrition, and other metrics
- Partner with TA Delivery on headcount forecasting and budget planning
Requirements
- Experience in HR management, preferably in IT staffing or similar industry
- In depth knowledge of UAE Labour Law and Free Zone regulations
- Experience with Emiratisation strategy and quota management
- Strong leadership and team management skills
- Experience with HRIS and payroll systems
Full Job Posting
Role Overview
- The HR Manager will lead the HR function at GSS Tech Group, overseeing HR team and owning policy, compliance, employee relations, and workforce planning across internal staff and client deployed resources.
- This role is UAE national mandatory.
Team Leadership
- Manage, coach, and develop HR team.
- Set objectives, conduct performance reviews, and build capability within the team.
Compliance & Government Relations
- Oversee UAE Labour Law, WPS, and Free Zone regulatory compliance; visa and government relations.
- Own Emiratisation strategy and quota performance.
- Review and approve visa/labour documentation before submission.
- Monitor regulatory changes and update internal policy accordingly.
Policy Making & Governance
- Design, draft, and own all internal GSS HR policies (leave, conduct, remote work, disciplinary, performance).
- Review and update policies in line with UAE Labour Law changes.
- Ensure consistent policy application across all internal departments.
Employee Lifecycle Management
- Own onboarding framework and policy.
- Manage employment contracts, probation reviews, and confirmation processes.
- Oversee performance management cycles: goal setting, mid year and annual reviews.
- Handle employee relations cases: grievances, disciplinary actions, investigations, terminations.
India ODC & Payroll Management
- Manage HR operations for the India Offshore Development Center (ODC), including local compliance.
- Own India payroll processing and compliance.
- Serve as the HR liaison between UAE leadership and India ODC operations.
HR Operations & Systems
- Maintain HRIS accuracy across headcount, compensation, and leave records.
- Oversee payroll coordination with Finance, ensuring WPS compliance.
- Own leave management, timesheet governance, and attendance policy.
- Generate leadership reporting: headcount, attrition, cost per hire, Emiratisation %, turnover by account.
Workforce Planning & Business Partnering
- Partner with TA Delivery on headcount forecasting and budget planning.
- Support account level workforce restructuring and resource cost management.
- Advise business leaders on org design and internal mobility.
Culture & Policy
- Own employee handbook and HR policy documentation.
- Design and roll out engagement initiatives and employee connect sessions.
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