HR Manager
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Role Overview
We are seeking an experienced HR Manager to lead end-to-end human resources, blue-collar workforce management, payroll, employee operations, and HR administration for a large and diverse workforce in Dubai.
The ideal candidate will have strong hands-on experience managing blue-collar recruitment and manpower operations, preferably within facility management, catering, hospitality, events, contracting, or other manpower-intensive industries.
The role requires strong knowledge of UAE labour practices, workforce mobilization, payroll, employee relations, accommodation, transportation, compliance, and operational HR.
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About The Role
We are seeking an experienced HR Manager to lead end-to-end human resources, blue-collar workforce management, payroll, employee operations, and HR administration for a large and diverse workforce in Dubai.
The ideal candidate will have strong hands-on experience managing blue-collar recruitment and manpower operations, preferably within facility management, catering, hospitality, events, contracting, or other manpower-intensive industries.
The role requires strong knowledge of UAE labour practices, workforce mobilization, payroll, employee relations, accommodation, transportation, compliance, and operational HR.
Experience: 10–18 Years
Industry: Facility Management / Catering / Hospitality / Events / Contract Staffing / Workforce Services
Employment Type: Full-Time
Role Level: Senior Manager / Head of HR
1. Blue-Collar Recruitment & Manpower Planning
- Lead end-to-end recruitment for blue-collar and frontline positions, including cleaners, housekeeping staff, technicians, drivers, security/support staff, catering staff, waiters, kitchen staff, helpers, supervisors, and other operational roles.
- Develop manpower plans based on contracts, project requirements, seasonal demand, and operational forecasts.
- Manage high-volume recruitment, screening, interviews, selection, offer management, onboarding, and deployment.
- Coordinate with recruitment agencies, overseas manpower suppliers, and internal operations teams.
- Ensure timely mobilization and replacement of manpower to meet business requirements.
- Maintain talent pipelines for critical and high-volume positions.
- Monitor recruitment cost, time-to-hire, joining ratios, attrition, and manpower availability.
2. Payroll & Compensation
- Oversee accurate and timely monthly payroll processing for blue-collar and staff employees.
- Manage attendance, timesheets, overtime, deductions, allowances, leave, and other payroll inputs.
- Coordinate with Finance for payroll processing, salary disbursement, and reconciliation.
- Ensure compliance with UAE wage and employment requirements, including WPS-related payroll processes.
- Resolve salary, attendance, overtime, and deduction-related employee queries.
- Establish payroll controls to minimize errors, leakages, and compliance risks.
3. HR Operations & Employee Lifecycle
- Manage the complete employee lifecycle from joining to exit.
- Oversee onboarding, documentation, induction, probation, confirmation, transfers, promotions, leave, disciplinary actions, and final settlement.
- Maintain accurate employee records and HR databases.
- Develop and implement HR policies, SOPs, forms, and operational processes.
- Ensure proper documentation and timely renewal of employee-related records.
- Monitor employee engagement, absenteeism, productivity, and retention.
4. UAE Labour & Compliance
- Ensure HR practices comply with applicable UAE labour laws, employment regulations, immigration requirements, and company policies.
- Coordinate with relevant authorities and PRO/administration teams for visas, work permits, Emirates ID, medical requirements, and other employee documentation.
- Ensure compliance relating to employee contracts, working hours, leave, overtime, disciplinary procedures, and separation.
- Maintain HR records and documentation required for audits and inspections.
- Stay updated on changes in UAE employment and labour regulations.
5. Facility Management HR
- Provide HR support to facility management operations and multiple client sites.
- Manage workforce deployment across sites and projects.
- Work closely with Operations Managers, Site Managers, Supervisors, and Project Heads on manpower requirements.
- Handle mobilization and demobilization of employees for new and completed contracts.
- Monitor site-level attendance, manpower shortages, absenteeism, and employee grievances.
- Support client requirements related to manpower and HR documentation.
6. Catering & Hospitality Workforce
- Manage recruitment and HR operations for catering and hospitality employees.
- Support staffing requirements for kitchens, central production units, restaurants, cafeterias, banquets, and catering contracts.
- Plan manpower for peak seasons, large contracts, and special assignments.
- Coordinate employee accommodation, transportation, meals, uniforms, and welfare requirements where applicable.
7. Events & Temporary Workforce
- Manage manpower requirements for exhibitions, conferences, weddings, corporate events, festivals, and other temporary assignments.
- Coordinate rapid hiring and deployment of temporary/contract employees.
- Develop manpower rosters and deployment schedules in coordination with Operations.
- Ensure employees are properly briefed, documented, trained, and deployed before events.
8. Employee Relations & Grievance Management
- Act as a point of contact for employee concerns and workplace grievances.
- Handle disciplinary cases, misconduct, absenteeism, performance issues, and employee complaints.
- Conduct investigations and recommend appropriate corrective actions.
- Promote positive employee relations and workforce engagement.
- Reduce employee turnover through effective engagement and retention initiatives.
9. Accommodation, Transportation & Welfare
- Oversee HR-related aspects of employee accommodation and transportation.
- Ensure workforce welfare standards are maintained.
- Coordinate with administration and operations regarding accommodation capacity, transfers, transport schedules, and employee welfare issues.
- Conduct periodic workforce welfare checks and address concerns promptly.
10. HR MIS & Analytics
- Prepare and present HR dashboards and management reports covering:
- Headcount and manpower deployment
- Recruitment and joining status
- Attrition and retention
- Absenteeism
- Payroll
- Overtime
- Leave
Immediate joiners preferred.
If interested please share your resumes to hemapriya.s@stancosolutions.com
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