Housekeeping Supervisor
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Key skills for this role
About the Role
SLS Dubai Hotel & Residences is seeking a Housekeeping Supervisor to oversee room attendants and porters, ensure guest rooms meet luxury standards, and manage housekeeping operations.
Key Skills for This Role
Responsibilities
- Supervise allocation of work assignments to Room Attendants and Porters
- Check computer system for room status updates
- Inspect guest rooms to ensure standards are met
- Report maintenance defects and liaise with Maintenance and Reception
- Oversee deep cleaning and replacement of soft furnishings
- Check VIP rooms and ensure gifts are replenished
- Control issue and recording of keys and bleeps
- Ensure adequate linen and supplies in floor cupboards
- Assist in stock taking and monitoring housekeeping procedures
- Handle guest requests, queries, and complaints
Requirements
- Minimum one year experience as Housekeeping Attendant in a 4/5 star hotel
- One to two years in a public contact position, preferably in an upscale or lifestyle brand hotel
- Ability to use computers and/or point of sale systems
- Strong verbal and written communication skills in English
- Ability to multitask and work in a fast paced environment
- Ability to work independently and in a team
Full Job Posting
Company Description
- SLS Dubai Hotel and Residences is a luxury lifestyle 5 star city hotel under Ennismore and Accor group.
Job Description
- Supervise allocation of work assignments to Room Attendants and Porters.
- Check computer system for room status updates.
- Inspect guest rooms to ensure standards.
- Report maintenance defects and liaise with Maintenance and Reception.
- Oversee deep cleaning and replacement.
- Check VIP rooms and ensure gifts replenished.
- Control issue and recording of keys and bleeps.
- Ensure adequate linen and supplies.
- Assist in stock taking and monitoring procedures.
- Handle guest requests, queries, and complaints.
Qualifications
- Minimum one year experience as Housekeeping Attendant in 4/5 star hotel.
- One to two years in public contact position, preferably upscale or lifestyle brand.
- Ability to use computers and/or point of sale systems.
- Strong verbal and written communication in English.
- Ability to multitask and work in fast paced environment.
- Ability to work independently and in a team.
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