Assistant Director of Food & Beverage
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Key skills for this role
About the Role
SLS Dubai Hotel & Residences seeks an experienced Assistant Director of Food & Beverage to lead the F&B division, overseeing restaurants, bars, and banqueting operations. The role requires driving operational excellence, financial performance, and luxury guest experiences.
Key Skills for This Role
Responsibilities
- Lead the overall Food & Beverage division, overseeing daily operations of restaurants, bars, lounges, in room dining, pool venues, and banqueting operations
- Drive operational excellence by ensuring exceptional guest experiences consistent with luxury lifestyle hospitality standards
- Develop and execute departmental business strategy to achieve revenue growth, profitability, and guest satisfaction targets
- Manage departmental financial performance, including budgeting, forecasting, P&L analysis, labor costs, payroll, food and beverage costs, and expense control
- Lead, coach, and develop Outlet Managers and departmental leaders through performance management, succession planning, and talent development
- Ensure consistent delivery of luxury service standards through regular operational reviews, quality audits, and leadership presence across all venues
- Collaborate with Executive Chef and Beverage leadership to develop innovative menus, beverage programs, seasonal promotions, and lifestyle experiences
- Oversee recruitment, onboarding, training, and employee engagement initiatives to build high performing teams
- Drive guest satisfaction by actively managing VIP experiences, handling guest feedback, and implementing effective service recovery strategies
- Monitor outlet performance through KPIs, financial reports, guest satisfaction metrics, and operational audits to identify opportunities for improvement
- Implement revenue optimization initiatives including menu engineering, upselling programs, promotions, and outlet activations
- Ensure compliance with HACCP, Dubai Municipality regulations, health and safety requirements, and company operating standards
Requirements
- Bachelor's degree in Hospitality Management, Business Administration, or related field
- 7–10 years of Food & Beverage leadership experience in luxury or lifestyle hotels
- Proven experience managing multiple F&B outlets and large teams
- Strong financial acumen with experience in budgeting, forecasting, and cost control
- Knowledge of HACCP, food safety, and local regulatory requirements
- Excellent leadership, communication, and problem solving skills
- Proficient in Opera PMS, POS systems, and Microsoft Office
- Strong focus on luxury guest service and operational excellence
Full Job Posting
Company Description
- SLS Dubai Hotel and Residences is a luxury lifestyle 5 star city hotel belonging to Ennismore under the Accor group.
- Boasting 946 units, including 254 hotel rooms, 321 hotel apartments, and 371 Branded Residences, spread over 75 floors.
- A landmark in Downtown District designed by award winning architects and interior designer Paul Bishop.
Job Description
- Lead the overall Food & Beverage division, overseeing daily operations of restaurants, bars, lounges, in room dining, pool venues, and banqueting operations.
- Drive operational excellence by ensuring exceptional guest experiences consistent with luxury lifestyle hospitality standards.
- Develop and execute the departmental business strategy to achieve revenue growth, profitability, and guest satisfaction targets.
- Manage departmental financial performance, including budgeting, forecasting, P&L analysis, labor costs, payroll, food and beverage costs, and expense control.
- Lead, coach, and develop Outlet Managers and departmental leaders through performance management, succession planning, and talent development.
- Ensure consistent delivery of luxury service standards through regular operational reviews, quality audits, and leadership presence across all venues.
- Collaborate with the Executive Chef and Beverage leadership to develop innovative menus, beverage programs, seasonal promotions, and lifestyle experiences.
- Oversee recruitment, onboarding, training, and employee engagement initiatives to build high performing teams.
- Drive guest satisfaction by actively managing VIP experiences, handling guest feedback, and implementing effective service recovery strategies.
- Monitor outlet performance through KPIs, financial reports, guest satisfaction metrics, and operational audits to identify opportunities for improvement.
- Implement revenue optimization initiatives including menu engineering, upselling programs, promotions, and outlet activations.
- Ensure compliance with HACCP, Dubai Municipality regulations, health and safety requirements, and company operating standards.
Qualifications
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- 7–10 years of Food & Beverage leadership experience in luxury or lifestyle hotels.
- Proven experience managing multiple F&B outlets and large teams.
- Strong financial acumen with experience in budgeting, forecasting, and cost control.
- Knowledge of HACCP, food safety, and local regulatory requirements.
- Excellent leadership, communication, and problem solving skills.
- Proficient in Opera PMS, POS systems, and Microsoft Office.
- Strong focus on luxury guest service and operational excellence.
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