Housekeeping Supervisor
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Key skills for this role
About the Role
AccorHotel is seeking a Housekeeping Supervisor to ensure cleanliness and guest service standards in Abu Dhabi. The role involves supervising Room Attendants, inspecting rooms, and coordinating with departments.
Key Skills for This Role
Responsibilities
- Supervise daily operations of assigned guestroom floors and public areas
- Conduct thorough inspections of guest rooms, corridors, pantries, and service areas
- Monitor and guide Room Attendants and Housemen to maintain quality and efficiency
- Respond promptly to guest requests and ensure preferences are followed
- Train, coach, and support housekeeping staff in duties and standards
- Ensure adequate stock levels of linen, amenities, and cleaning supplies
- Report and follow up on maintenance issues or discrepancies in room status
- Enforce proper use and care of housekeeping equipment and supplies
- Coordinate with Front Office and Engineering for smooth operations
- Assist in planning staff schedules and daily task assignments
Requirements
- Previous experience in housekeeping supervision in a hotel
- Knowledge of cleaning standards and procedures
- Ability to train and coach staff
Full Job Posting
Position Overview
- The Housekeeping Supervisor is responsible for ensuring the highest standards of cleanliness, presentation, and guest service across assigned areas of the hotel.
- This role involves supervising Room Attendants and Housemen, conducting room and area inspections, and coordinating with various departments to ensure guest satisfaction and operational excellence.
Key Responsibilities
- Supervise daily operations of assigned guestroom floors and public areas.
- Conduct thorough inspections of guest rooms, corridors, pantries, and service areas to ensure adherence to brand standards.
- Monitor and guide Room Attendants and Housemen to maintain consistent quality and efficiency.
- Respond promptly to guest requests and ensure all preferences or special instructions are followed.
- Train, coach, and support housekeeping staff in their duties, including health, safety, and grooming standards.
- Ensure adequate stock levels of linen, amenities, and cleaning supplies are maintained.
- Report and follow up on maintenance issues or discrepancies in room status.
- Enforce proper use and care of housekeeping equipment and supplies.
- Coordinate with Front Office and Engineering for smooth room operations and maintenance follow ups.
- Assist in planning staff schedules and daily task assignments.
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