Housekeeping Manager
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Responsible for leading Housekeeping operations, ensuring cleanliness, compliance with brand standards, and team development in luxury hospitality settings.
Key Skills for This Role
Responsibilities
- Develop and implement Housekeeping Standard Operating Procedures (SOPs)
- Recruit, onboard, train, and develop the Housekeeping team
- Establish room cleaning standards in accordance with Accor and Mantis brand requirements
- Participate in snagging, mock up room inspections, and handover processes
- Assist in OS&E and FF&E planning, receiving, inventory, and setup
- Prepare operating budgets, manpower plans, duty rosters, and departmental schedules
- Support opening readiness activities and trial operations
- Lead the daily Housekeeping operation to achieve exceptional cleanliness and presentation standards
- Ensure guest rooms, villas, public areas, offices, and heartist facilities are maintained to luxury standards
- Conduct regular inspections and implement corrective actions where required
- Ensure all guestrooms are released on time to support Front Office operations
- Coordinate closely with Front Office, Engineering, Security, Laundry, and Food & Beverage
Requirements
- Experience in housekeeping management, preferably in luxury hotels or resorts
- Knowledge of Accor and Mantis brand standards
- Ability to develop and implement SOPs
- Strong leadership and team development skills
- Financial management skills including budgeting and cost control
- Knowledge of health and safety regulations
Full Job Posting
Role Overview
- The Housekeeping Manager is responsible for leading the Housekeeping Department and ensuring the highest standards of cleanliness, hygiene, presentation, and guest comfort across all guest rooms, public areas, heartist facilities, and back of house areas.
- The role is responsible for creating memorable guest experiences while maintaining compliance with Mantis and Accor brand standards, health and safety regulations, and operational budgets.
- As a pre opening leader, the Housekeeping Manager plays a key role in establishing departmental systems, recruiting and developing the team, implementing SOPs, and preparing the resort for a successful opening.
Key Responsibilities Pre Opening
- Develop and implement Housekeeping Standard Operating Procedures (SOPs).
- Recruit, onboard, train, and develop the Housekeeping team.
- Establish room cleaning standards in accordance with Accor and Mantis brand requirements.
- Participate in snagging, mock up room inspections, and handover processes.
- Assist in OS&E and FF&E planning, receiving, inventory, and setup.
- Prepare operating budgets, manpower plans, duty rosters, and departmental schedules.
- Support opening readiness activities and trial operations.
Key Responsibilities Operations
- Lead the daily Housekeeping operation to achieve exceptional cleanliness and presentation standards.
- Ensure guest rooms, villas, public areas, offices, and heartist facilities are maintained to luxury standards.
- Conduct regular inspections and implement corrective actions where required.
- Ensure all guestrooms are released on time to support Front Office operations.
- Coordinate closely with Front Office, Engineering, Security, Laundry, and Food & Beverage.
- Respond promptly and professionally to guest requests and service recovery situations.
- Monitor linen, uniforms, guest supplies, amenities, and cleaning chemicals.
- Ensure all equipment is properly maintained and safely operated.
Key Responsibilities Leadership
- Lead, coach, mentor, and motivate the Housekeeping team.
- Conduct departmental briefings and regular performance discussions.
- Identify training needs and support continuous learning.
- Foster a culture of teamwork, accountability, and guest centric service.
- Promote the Accor Heartist culture and company values.
Key Responsibilities Quality & Brand Standards
- Maintain compliance with Accor and Mantis brand standards.
- Conduct regular room quality inspections and cleanliness audits.
- Ensure guest satisfaction scores and online reputation targets are achieved.
- Implement continuous improvement initiatives.
Key Responsibilities Financial Management
- Prepare and manage the departmental budget.
- Control labour costs, productivity, and departmental expenses.
- Monitor inventory levels and minimise waste.
- Ensure purchasing follows company procedures.
Key Responsibilities Health, Safety & Compliance
- Ensure compliance with Saudi labour regulations and health and safety requirements.
- Maintain proper chemical handling procedures and MSDS compliance.
- Ensure housekeeping storerooms remain organised and secure.
- Participate in emergency response and crisis management procedures.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at AccorHotel
Director of Housekeeping
Makkah Al Mukarramah, KSA
The Director of Housekeeping is responsible for leading the overall housekeeping operation of Sofitel Jabal Omar Makkah, ensuring the highest standards of cleanliness, presentat...
Director of Food & Beverage
Makkah Al Mukarramah, KSA
The Director of Food & Beverage is responsible for leading the overall Food & Beverage strategy and operations of Sofitel Jabal Omar Makkah, ensuring exceptional culinary experi...
Demi Chef - Indian
Al Madina Al Munawarah, KSA
We are seeking a talented and passionate Demi Chef specializing in Indian cuisine to join our culinary team in Madinah, Saudi Arabia. As a key member of our kitchen staff, you w...
Junior Sous Chef
Abu Dhabi, UAE
AccorHotel seeks an enthusiastic Junior Sous Chef to support food preparation, maintain quality standards, and lead kitchen operations in Abu Dhabi. The role involves supervising junior staff, menu planning, inventory ma
Food & Beverage Supervisor
Saudi Arabia, KSA
Supervise and coordinate all food and beverage staff, including servers, bartenders, and kitchen personnel, ensuring adherence to company standards and service protocols Maintai...
Sous Chef
Abu Dhabi, UAE
AccorHotel seeks an experienced Sous Chef to lead kitchen operations in Abu Dhabi, working closely with the Executive Chef to maintain food quality and mentor staff. Responsibilities include menu planning, inventory mana
Cabana Waiter
Abu Dhabi, UAE
AccorHotel in Abu Dhabi is seeking a professional Cabana Waiter to deliver exceptional service to guests at cabana facilities. Responsibilities include taking orders, serving beverages and light refreshments, and maintai
Director of Culinary
Saudi Arabia, KSA
The Director of Culinary is responsible for leading and overseeing all culinary operations at Sofitel Jabal Omar Makkah, ensuring the highest standards of food quality, creativi...
Director of Housekeeping
Makkah Al Mukarramah, KSA
Director of Food & Beverage
Makkah Al Mukarramah, KSA
Demi Chef - Indian
Al Madina Al Munawarah, KSA
Junior Sous Chef
Abu Dhabi, UAE
Food & Beverage Supervisor
Saudi Arabia, KSA
Sous Chef
Abu Dhabi, UAE
Cabana Waiter
Abu Dhabi, UAE
Director of Culinary
Saudi Arabia, KSA