HOUSEKEEPING MANAGER
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Key skills for this role
About the Role
Kerten Hospitality is seeking a Housekeeping Manager for The House Hotel in Jeddah. The role oversees housekeeping operations, staff management, budget control, and quality standards.
Key Skills for This Role
Responsibilities
- Oversee all housekeeping operations, ensuring rooms, public areas, and facilities meet quality and brand standards
- Recruit, train, and manage housekeeping staff, fostering a culture of teamwork and accountability
- Monitor daily cleaning schedules, inspections, and deep cleaning programs
- Control housekeeping budgets, inventory, linen, and cleaning supplies
- Implement and maintain health, safety, and hygiene standards across all housekeeping operations
- Work closely with Front Office, Maintenance, and F&B to align guest services and operational needs
- Address guest feedback and complaints promptly, ensuring continuous improvement
- Develop SOPs, training materials, and performance metrics to enhance efficiency
- Introduce new housekeeping tools, equipment, and eco friendly practices
- Use digital systems to monitor room status, inventory, and performance
- Maintain high standards of grooming, professionalism, and customer care
- Ensure compliance with hotel policies, safety, and brand standards
Requirements
- Bachelor's degree or diploma in Hospitality Management or a related field
- Minimum 4 6 years of housekeeping experience, with at least 2 years in a supervisory or managerial role
- Strong knowledge of housekeeping operations, cleaning techniques, and inventory control
- Proven leadership, organizational, and training skills
- Proficient in MS Office and housekeeping management systems
- Fluent in English and Arabic
Full Job Posting
About The Role
- Oversee all housekeeping operations, ensuring rooms, public areas, and facilities meet KH quality and brand standards.
- Recruit, train, and manage housekeeping staff.
- Monitor daily cleaning schedules, inspections, and deep cleaning programs.
- Control housekeeping budgets, inventory, linen, and cleaning supplies.
- Implement and maintain health, safety, and hygiene standards.
- Work closely with Front Office, Maintenance, and F&B.
- Address guest feedback and complaints promptly.
- Develop SOPs, training materials, and performance metrics.
- Introduce new housekeeping tools, equipment, and eco friendly practices.
- Use digital systems to monitor room status, inventory, and performance.
- Maintain high standards of grooming, professionalism, and customer care.
- Ensure compliance with hotel policies, safety, and brand standards.
Experience & Skills
- Bachelor's degree or diploma in Hospitality Management or a related field.
- Minimum 4 6 years of housekeeping experience, with at least 2 years in a supervisory or managerial role.
- Strong knowledge of housekeeping operations, cleaning techniques, and inventory control.
- Proven leadership, organizational, and training skills.
- Proficient in MS Office and housekeeping management systems.
- Fluent in English and Arabic.
Joining Our Team Means
- Competitive Compensation: A rewarding package tailored to your experience.
- Career Growth: Opportunities for advancement within our dynamic organisation.
- Inclusive Environment: A vibrant and inclusive workplace that encourages collaboration.
- Shared Purpose: Working with passionate people who live our values every day.
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